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What is Symphony Logistics Suite?

The Symphony Logistics Suiteâ„¢ revolutionizes your organization's approach to logistics and supply chain management by offering a comprehensive suite of technological solutions. By adopting innovative and digital warehousing methods, businesses can experience enhanced workforce productivity, better workplace conditions, optimized operations, data-driven decision-making, and effective cost-saving strategies. Renowned for its dependability and scalability, Symphony serves as the logistics technology that elevates customer satisfaction and positively impacts financial performance. With automated inventory management, users benefit from accurate real-time data, no matter where their warehouses are situated. The Symphony Order Management Systemâ„¢ streamlines the order fulfillment process throughout various supply chains. Furthermore, the Symphony Transportation Management Systemâ„¢ ensures optimal supply chain management by overseeing the planning, execution, and analysis of Key Performance Indicators (KPI) related to shipping and trailer operations. This all-encompassing suite not only enhances operational efficiency but also equips businesses to excel in a highly competitive landscape, paving the way for sustained growth and success. By integrating these advanced tools, organizations can remain agile and responsive to market demands.

What is ManageOrders?

ManageOrders is an innovative self-service solution for customer order management that enhances the functionality of your OnSite business management software by providing a web portal for customers to easily manage their orders. This convenience allows customers to effortlessly review their orders, track shipments, and process payments anytime and on any device, whether it’s a desktop, laptop, tablet, or smartphone. Not only does ManageOrders streamline the ordering process for customers, but it also conserves valuable time and resources for your business by facilitating self-service and minimizing reliance on your sales or customer service teams to address order inquiries. Furthermore, the platform offers extensive customization options, enabling you to align its appearance with your business branding by matching your website's design, incorporating your logo, and utilizing a personalized URL. With ManageOrders, you maintain complete control over the customer experience, deciding what aspects they can access and manage, including orders, payments, designs, and shipping details. The system is crafted to be mobile-responsive, ensuring smooth functionality across various devices, which guarantees an efficient order management experience for your customers. Additionally, its user-friendly interface is designed so that individuals with varying levels of technical expertise can navigate the platform with ease, enhancing overall customer satisfaction and engagement. Ultimately, ManageOrders positions your business to better meet customer needs while fostering a more streamlined operational workflow.

Media

Media

Integrations Supported

Avalara
InkSoft
Onsite
Sage Business Cloud Accounting
Shopify
WordPress

Integrations Supported

Avalara
InkSoft
Onsite
Sage Business Cloud Accounting
Shopify
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Boon Software Consulting

Date Founded

1993

Company Location

Singapore

Company Website

www.boonsoftware.com/symphony-logistics-suite/

Company Facts

Organization Name

ShopWorks

Date Founded

1997

Company Location

United States

Company Website

www.shopworx.com/manageorders/

Categories and Features

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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