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Ratings and Reviews 11 Ratings

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What is Symplii?

Boost the effectiveness of your digital advertising by nurturing positive interactions with customers. By prioritizing customer feedback and enhancing the post-purchase journey, you can maximize your advertising investment. Symplii provides you with all the essential tools to transform reviews into loyal clients. Thanks to Symplii’s cutting-edge solutions, acquiring more positive online testimonials has never been easier. We have helped countless businesses increase their review volumes, leading to a surge in both traffic and sales. The results speak for themselves: our clients enjoy heightened impressions, better conversion rates, and improved customer satisfaction with Symplii’s cloud-based review platform. With the highest open rate in the industry at an impressive 96.4%, our system guarantees a steady stream of fresh reviews that can significantly boost your SEO performance. Higher ratings ensure that potential clients choose your offerings over the competition. You can swiftly request reviews or automate the entire process with our seamless software integrations. Moreover, with real-time notifications for new feedback, you're well-equipped to tackle negative comments quickly, which helps in defusing potential issues and preserving your brand's positive image. This proactive strategy not only fosters customer loyalty but also paves the way for ongoing business expansion, demonstrating the long-term value of investing in customer relationships. Ultimately, the combination of effective review management and responsive customer engagement creates a formidable advantage in today's competitive market.

What is ReviewInc?

ReviewInc stands out as a frontrunner in the realm of Business Reputation Management Services. Its expanding clientele features prominent global chains, automotive dealers, healthcare providers, travel and leisure businesses, property management firms, retail outlets, dining establishments, legal practitioners, country club proprietors, and a variety of others. Committed to raising awareness among business owners, ReviewInc emphasizes the critical nature of customer feedback and the significance of overseeing one’s online reputation effectively. By providing essential resources and insights, the company empowers businesses to navigate the digital landscape with confidence.

Media

Media

Integrations Supported

Facebook
Adview
AgencyBloc AMS+
Axis LMS
Dealer Car Search
Gmail
Google
Hootsuite
HubSpot CRM
HubSpot Customer Platform
LinkedIn
Litify
MEDENT
ModMed
Salesforce
Stackreaction
Zapier
eClinicalWorks
iMedicWare

Integrations Supported

Facebook
Adview
AgencyBloc AMS+
Axis LMS
Dealer Car Search
Gmail
Google
Hootsuite
HubSpot CRM
HubSpot Customer Platform
LinkedIn
Litify
MEDENT
ModMed
Salesforce
Stackreaction
Zapier
eClinicalWorks
iMedicWare

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

39
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Elevatie

Date Founded

2017

Company Location

Canada

Company Website

symplii.io

Company Facts

Organization Name

ReviewInc

Date Founded

2012

Company Location

United States

Company Website

reviewinc.com/

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Event Check In

Attendee Segmentation
Badge Printing
Data Import / Export
Data Synchronization
Guest List Management
Guest List Search
Lead Capture
Multi-Event
QR Codes
Reporting/Analytics
Ticketing

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Popular Alternatives

Popular Alternatives