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What is Symplur?

We enhance online profiles by incorporating relevant practice demographics, claims data, and supplementary information. This method reveals significant insights into a healthcare professional's clinical history and current practice as soon as they engage in a conversation. By employing our SymplurRank® algorithm, we assess topics, individuals, and content according to the engagement levels of both participants and observers, resulting in an unmatched signal-to-noise ratio that enables you to focus on the most influential voices worth tracking. Our Healthcare Social Graph® contains a growing taxonomy of 35,000 terms that we continuously monitor in social conversations each day. Linked to over 1 million social profiles across 20 different healthcare stakeholder categories, Symplur allows users to filter discussions by topic, bringing to light relevant dialogues and allowing for exploration of specific therapeutic areas or medical conditions. Additionally, our bots diligently collect content, focusing on the articles, videos, and podcasts that garner the highest engagement from healthcare professionals and various stakeholders, ensuring that you remain updated on the most significant discussions within the industry. By harnessing these insights, users are empowered to make well-informed choices based on current data and emerging trends, ultimately enhancing the overall understanding of the healthcare landscape. This capability not only enriches user experience but also fosters meaningful connections within the healthcare community.

What is Authenticx?

Improving conversational intelligence in the healthcare industry is crucial for progress. Authenticx analyzes extensive dialogue to reveal key trends that healthcare organizations can apply for informed and proactive decision-making. Frequently, the potential for meaningful change remains overlooked and unappreciated. By tapping into customer interaction data, we can identify hidden challenges, motivating factors, and avenues for improvement. Our platform serves as a central hub for in-depth insights throughout the healthcare environment. Patients are eager to share their stories—are you genuinely paying attention? Authenticx goes beyond being just a software vendor; we actively listen, analyze, and leverage customer insights to provide valuable information that resonates with stakeholders. This approach transforms data into impactful narratives. It's vital to partner with a data ally that understands the distinctiveness of healthcare communication. Our solution combines emotional depth with quantifiable metrics, allowing organizations to discover transformative opportunities in the healthcare sector. Ultimately, this empowers healthcare providers to cultivate authentic relationships with their patients, enhancing overall care quality and satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$499 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Symplur

Date Founded

2011

Company Location

United States

Company Website

www.symplur.com

Company Facts

Organization Name

Authenticx

Date Founded

2018

Company Location

United States

Company Website

authenticx.com

Categories and Features

Categories and Features

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

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