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What is SynXis?

SynXis® Central Reservation System (CRS) stands at the forefront of hotel commerce and distribution technology, providing hoteliers with a single, unified platform to manage every aspect of reservations and revenue. Designed by Hospitality Solutions, SynXis integrates seamlessly across multiple sales channels—including OTAs, GDSs, direct booking engines, and call centers—ensuring consistent control of rates, availability, and inventory (ARI) at both the property and corporate levels. Its cloud-based architecture delivers reliability, scalability, and enterprise-level security with full compliance and tokenized payment processing. Through configurable Studios, hoteliers can customize workflows for distribution, retailing, and operational management, creating a platform that grows with their business. The system’s extensive integration library includes over 100 APIs and 600+ partner connections, enabling interoperability with PMS, RMS, and channel managers. Automated data synchronization eliminates manual processes, providing real-time visibility and governance across properties and brands. Whether managing a boutique hotel or a global portfolio, SynXis empowers users to centralize operations and make data-driven decisions that boost occupancy and profitability. Its intuitive user experience reduces training time while enhancing productivity for front-line and revenue management teams. With advanced reporting and benchmarking, hotels can identify trends and strengthen performance across markets. As the trusted platform behind billions in annual bookings worldwide, SynXis CRS helps hoteliers operate smarter, scale efficiently, and deliver superior guest satisfaction.

What is M3 Insight?

M3 Insight serves as a self-service business intelligence platform tailored for hotel management firms and proprietors, centralizing information and functioning as the primary resource for a hotel's comprehensive portfolio. This tool empowers hoteliers to create reports by utilizing data from major industry sources, including M3 Accounting Core, M3 Budget and Forecast, STR, GSS, OTB, M3 Labor Management, and various external labor data suppliers. By simplifying the challenges of collecting and organizing data from multiple systems, Insight allows hotel professionals to quickly access crucial insights when needed. Users enjoy the advantage of automatically importing data through APIs and proprietary techniques, which aggregates vital information into one centralized location. This streamlined process enables hoteliers to produce reports and analyze information efficiently to effectively respond to queries. Additionally, M3 has accelerated the implementation process, providing faster access to the benefits of hotel business intelligence than ever before, thus ensuring that businesses can utilize valuable insights without significant delays. This forward-thinking approach not only improves decision-making but also bolsters the overall operational efficiency within the hospitality industry, ultimately leading to better guest experiences and increased profitability.

Media

Media

Integrations Supported

ANIXE Resfinity
ASI PMS
Canary Digital Tipping
Cendyn CMS
Cendyn CRM
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Check-Inn PMS
Cvent Event Management
Hudini
Inn-Flow
Innsoft
M3 Labor Management
Maestro PMS
Namastay
Peakwork
ResLogic
Rezometry
Userguest

Integrations Supported

ANIXE Resfinity
ASI PMS
Canary Digital Tipping
Cendyn CMS
Cendyn CRM
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Check-Inn PMS
Cvent Event Management
Hudini
Inn-Flow
Innsoft
M3 Labor Management
Maestro PMS
Namastay
Peakwork
ResLogic
Rezometry
Userguest

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sabre

Date Founded

1960

Company Location

United States

Company Website

www.sabrehospitality.com/synxis-central-reservation-system/

Company Facts

Organization Name

M3

Date Founded

1998

Company Location

United States

Company Website

www.m3as.com/insight/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

HR Analytics

Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking

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