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What is SynXis?

SynXis® Central Reservation System (CRS) stands at the forefront of hotel commerce and distribution technology, providing hoteliers with a single, unified platform to manage every aspect of reservations and revenue. Designed by Hospitality Solutions, SynXis integrates seamlessly across multiple sales channels—including OTAs, GDSs, direct booking engines, and call centers—ensuring consistent control of rates, availability, and inventory (ARI) at both the property and corporate levels. Its cloud-based architecture delivers reliability, scalability, and enterprise-level security with full compliance and tokenized payment processing. Through configurable Studios, hoteliers can customize workflows for distribution, retailing, and operational management, creating a platform that grows with their business. The system’s extensive integration library includes over 100 APIs and 600+ partner connections, enabling interoperability with PMS, RMS, and channel managers. Automated data synchronization eliminates manual processes, providing real-time visibility and governance across properties and brands. Whether managing a boutique hotel or a global portfolio, SynXis empowers users to centralize operations and make data-driven decisions that boost occupancy and profitability. Its intuitive user experience reduces training time while enhancing productivity for front-line and revenue management teams. With advanced reporting and benchmarking, hotels can identify trends and strengthen performance across markets. As the trusted platform behind billions in annual bookings worldwide, SynXis CRS helps hoteliers operate smarter, scale efficiently, and deliver superior guest satisfaction.

What is Passepartout Welcome?

Welcome serves as the essential hub of the lodging establishment, functioning as the main system to manage and oversee all operational activities. Front office responsibilities, which include everything from providing quotes to processing checkouts, can be performed seamlessly through an intuitive and easy-to-navigate interface. Moreover, back office functions are adeptly handled thanks to software solutions that allow for centralized management of all hardware devices and building automation systems throughout the hotel. When utilized in a multi-property configuration, the software offers a unified perspective on availability and tape charts across different locations, making it easy to add or adjust bookings for all properties. The entire reservation management cycle, spanning from initial inquiries to the final checkout, is designed to be both straightforward and user-friendly, complemented by various automated features aimed at boosting front office productivity while significantly minimizing the potential for mistakes. This comprehensive integration not only enhances operational effectiveness but also enriches the guest experience by facilitating smoother communication and more efficient service delivery. In conclusion, the adoption of such advanced systems ultimately leads to a more organized and enjoyable stay for guests, solidifying the establishment's reputation in the industry.

Media

Media

Integrations Supported

ANIXE Resfinity
ASI PMS
Canary Digital Tipping
Cendyn CMS
Cendyn CRM
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Check-Inn PMS
Cvent Event Management
Hop
Hudini
Inn-Flow
Innsoft
Namastay
Peakwork
Userguest

Integrations Supported

Lybra Assistant
MyForecast
Vikey

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Sabre

Date Founded

1960

Company Location

United States

Company Website

www.sabrehospitality.com/synxis-central-reservation-system/

Company Facts

Organization Name

Passepartout

Date Founded

1989

Company Location

San Marino

Company Website

www.passepartoutsoftware.com/software/horeca/hotels

Categories and Features

Hotel Booking Engines

Not specified

Hotel Management

Not specified

Reservations

Customer Support
Group Reservations
Rate Management
Room Booking Management

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Housekeeping Management
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property

Hotel Management

Not specified

Online Banking

Not specified

Reservations

Not specified

Revenue Management

Not specified

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