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What is Synapze?

Bond leverages both its own platforms and those offered by partners to help you create experiences that are memorable, impactful, and measurable for both human and digital interactions. Learn how we can meet your marketing goals and help you build stronger relationships through personalized marketing efforts and powerful AI-driven insights that ensure timely and relevant engagement across multiple channels. Our Synapze LXâ„¢ loyalty platform is both flexible and secure, enabling brands to kickstart new loyalty programs or enhance existing ones that may not be performing well. In addition, Synapze CXâ„¢ provides a holistic experience platform that delivers real-time learning and tailored performance tools to brands, distribution partners, and employees alike. With Synapze XIâ„¢, you can effectively evaluate and monitor the essential touchpoints in your customer journey, as it integrates behavioral and attitudinal data seamlessly. This integration not only aids in assessing the success of customer engagement strategies but also allows you to prioritize future initiatives for even better outcomes. Ultimately, our comprehensive suite of solutions is crafted to boost your brand's marketing effectiveness, ensuring a consistently engaging experience for customers at every interaction. By implementing these innovative tools, your brand can stay ahead in a competitive landscape, fostering loyalty and satisfaction like never before.

What is Ascentis CRM & Customer Loyalty?

Our solution effortlessly connects with your existing POS systems and various customer acquisition platforms, removing barriers that brands face when it comes to identifying, capturing, and collecting customer data. By merging information from diverse engagement channels, you gain critical insights that empower you to charm, engage, and retain customers throughout their journey with your brand. You can interact in real-time through tailored communications across a multitude of platforms, such as email, mobile, and social media. By maintaining a detailed perspective on your most valuable customers, you can leverage the right tools and engagement tactics to increase revenue, strengthen loyalty, and encourage advocacy. With a wide selection of APIs at your disposal, this integration offers your brand a comprehensive understanding of your customers, their experiences, and the return on investment from your interactions. Our CRM and loyalty solutions drive targeted marketing using actionable insights, ensuring timely and relevant engagements that elevate customer satisfaction and deepen brand loyalty. This all-encompassing strategy guarantees that your marketing initiatives are not only impactful but also resonate with customer expectations and behaviors, ultimately creating a stronger connection with your audience. By consistently refining your approach based on real-time feedback, you can remain agile and responsive to the ever-changing landscape of consumer preferences.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bond Brand Loyalty

Company Location

United States

Company Website

www.bondbrandloyalty.com

Company Facts

Organization Name

Ascentis

Company Location

Singapore

Company Website

www.ascentis.com.sg/en/crm-customer-loyalty.html

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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