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What is SyncAlert?

In production environments, challenges like equipment malfunctions and delayed parts are common occurrences. These hurdles are simply part of the manufacturing process. The key to overcoming them lies in your capacity to respond quickly and coordinate your actions efficiently. SyncAlertâ„¢ acts as a sophisticated alert and escalation tool that provides real-time insights into production challenges, allowing for a rapid response in accordance with your predefined operating protocols. When an issue arises in production, SyncAlertâ„¢ promptly engages its alert management system, notifying the necessary personnel to tackle the situation and mitigate downtime. This software seamlessly integrates relevant standard operating procedures with each production ticket, ensuring consistent action plans and precise resolution time estimates for all machines, work cells, and shifts. It allows for proactive event management at the machine level and helps resolve work cell interruptions as they happen, facilitating the quick deployment of response teams throughout the shop floor and beyond. By utilizing SyncAlertâ„¢, companies can significantly boost their operational efficiency, effectively reducing the repercussions of unforeseen production obstacles while fostering a culture of responsiveness and adaptability. This capability ultimately empowers organizations to maintain productivity and stay competitive in the ever-evolving manufacturing landscape.

What is CitraTest APM?

CitraTest APM offers a seamless solution for monitoring the response times, availability, and service level agreements (SLAs) for all your applications! By proactively identifying and addressing potential issues, you can prevent them from impacting users. Maintaining SLAs becomes effortless with clear visibility for both internal teams and external partners. Enhance your IT operations and streamline processes effectively. Our user-centric application performance monitoring caters to every application, ensuring you accurately gauge and validate user SLAs to protect your revenue and brand reputation. You will receive alerts at the first signs of trouble, allowing you to swiftly identify slow components and their underlying causes, while also recognizing variations in response times across different locations. Experience exceptional value and immediate outcomes as applications form the backbone of your organization, essential for driving daily sales, aiding employees and partners, providing revenue-generating services, and presenting crucial information online. The optimal performance of your applications is vital; failing to maintain this could push customers toward competitors or inundate your support team with issues and escalations, thus threatening your business’s overall success. By emphasizing application performance, you will cultivate customer satisfaction and foster loyalty, leading to long-term benefits for your organization. Furthermore, this proactive approach not only enhances user experience but also builds a solid foundation for future growth and innovation within your business.

Media

Media

Integrations Supported

Apache Cassandra
Citrix Endpoint Management
EPIC HRMS
SAP ERP
Salesforce

Integrations Supported

Apache Cassandra
Citrix Endpoint Management
EPIC HRMS
SAP ERP
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Synchrono

Date Founded

2000

Company Location

United States

Company Website

www.synchrono.com/software/syncalert/

Company Facts

Organization Name

Tevron

Date Founded

2001

Company Location

United States

Company Website

www.tevron.com/application-performance-monitoring-citratest-apm.aspx

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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