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What is SyncAlert?

In production environments, challenges like equipment malfunctions and delayed parts are common occurrences. These hurdles are simply part of the manufacturing process. The key to overcoming them lies in your capacity to respond quickly and coordinate your actions efficiently. SyncAlertâ„¢ acts as a sophisticated alert and escalation tool that provides real-time insights into production challenges, allowing for a rapid response in accordance with your predefined operating protocols. When an issue arises in production, SyncAlertâ„¢ promptly engages its alert management system, notifying the necessary personnel to tackle the situation and mitigate downtime. This software seamlessly integrates relevant standard operating procedures with each production ticket, ensuring consistent action plans and precise resolution time estimates for all machines, work cells, and shifts. It allows for proactive event management at the machine level and helps resolve work cell interruptions as they happen, facilitating the quick deployment of response teams throughout the shop floor and beyond. By utilizing SyncAlertâ„¢, companies can significantly boost their operational efficiency, effectively reducing the repercussions of unforeseen production obstacles while fostering a culture of responsiveness and adaptability. This capability ultimately empowers organizations to maintain productivity and stay competitive in the ever-evolving manufacturing landscape.

What is OnPage?

OnPage is a comprehensive incident management platform that seamlessly integrates with a secure mobile application, enhancing the effectiveness of response teams and maximizing their digital technology investments. With robust escalation features, on-call capabilities, and continuous notifications, OnPage guarantees that essential alerts reach IT and healthcare professionals without delay. Trusted by various organizations, OnPage helps manage vital notifications, whether the goal is to decrease IT infrastructure downtime or to expedite incident response times in medical settings. This platform plays a crucial role in enhancing communication across multiple sectors, including healthcare, IT support, and manufacturing. OnPage ensures that critical messages are delivered to the appropriate individuals promptly, and users can monitor the progress of each notification thanks to detailed, time-stamped audit trails. This level of tracking not only boosts accountability but also enhances overall operational efficiency.

Media

Media

Integrations Supported

Autotask PSA
ConnectWise Automate
Datadog
Datto Workplace
Kaseya BMS
Microsoft Teams
Salesforce
ServiceNow
Slack
Zendesk

Integrations Supported

Autotask PSA
ConnectWise Automate
Datadog
Datto Workplace
Kaseya BMS
Microsoft Teams
Salesforce
ServiceNow
Slack
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$13.99 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Synchrono

Date Founded

2000

Company Location

United States

Company Website

www.synchrono.com/software/syncalert/

Company Facts

Organization Name

OnPage

Date Founded

2011

Company Location

United States

Company Website

www.onpage.com

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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