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What is Synchroteam?

The ideal solution for overseeing your service business is Synchroteam's scheduling software along with its mobile application. This versatile and rich-featured platform is tailored to meet the needs of field service companies, regardless of their scale. It offers a comprehensive suite of tools that includes scheduling and dispatch functionalities, mapping capabilities, GPS tracking, job management, detailed reporting, inventory oversight, and management of quotes, invoices, and customer relationships in the field. With its extensive range of features, Synchroteam allows businesses to streamline operations and enhance productivity effectively.

What is AEX Inc?

Most fiber operators cobble together five or six disconnected vendors to get from coverage planning to a paid subscriber. AEX replaces that complexity with one native platform for fiber software, field service, and network infrastructure. AEX Field Service gives technicians optimized routing, skills-based dispatch, and offline-capable mobile workflows, helping crews complete 3 to 5 installs per tech per day and cut repeat truck rolls. The moment a job is marked complete, AEX Software automatically provisions the device and triggers billing, cutting time to invoice by 60%+. Behind it all, AEX's managed network infrastructure keeps operators connected: internet exchange, middle-mile connectivity, 500+ active PoPs, and 24/7 NOC support with Tier-2 and Tier-3 coverage. Fiber providers like Ripple Fiber use AEX to scale operations, strengthen activation, and grow revenue without adding headcount or vendors.

Media

Media

Integrations Supported

JustCall
QuickBooks Online
QuickBooks Online Advanced
Stripe
Xero
Zoho CRM

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$24.00/month/user
Great customer support
Annual - $22 per user per month
Monthly - $28 per user per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Synchroteam

Date Founded

2000

Company Location

United States

Company Website

www.synchroteam.com/

Company Facts

Organization Name

AEX Inc

Date Founded

2013

Company Location

United States

Company Website

www.aexinc.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Report Templates
Speech Recognition
Subcontractor Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Dispatch Management
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Pest Control

Billing & Invoicing
Customer Service History
Dispatch Management
Inventory Control
Mobile Access
Pest Activity Tracking
Pesticide Usage Tracking
Quotes / Estimates
Scheduling

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Security System Installer

Billing & Invoicing
Customer Management
Document Imaging
Inventory Management
Quotes / Estimates
Scheduling
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling

Workforce Management

Scheduling
Skills Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fixed Asset Management

Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Document Management
Inventory Tracking

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Report Templates
Speech Recognition
Subcontractor Management

Oil and Gas

Compliance Management
Equipment Management
Inventory Management
Job Costing
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management

Public Works

Billing & Invoicing
Compliance Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Service Request Management
Work Order Management

Tradesman Job Management

Contract Management
For Field Service Businesses
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Customer Database
Dispatch Management
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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