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What is Syncly?

Syncly Social is an AI-native customer intelligence solution designed for modern, fast-growing brands. It unifies customer feedback from social media, app reviews, surveys, and support tickets into a single source of truth. Automated tagging and sentiment analysis remove the burden of manual data management. Teams can explore customer conversations in real time using advanced search and insight tools. Natural-language querying makes it easy to surface answers without technical expertise. Syncly also enables action through automated workflows and shareable reports. Smart Briefs and cross-analysis reveal deeper relationships between metrics. One-click reporting keeps teams aligned with up-to-date insights. Syncly Social turns messy, fast-moving feedback into structured intelligence. It helps brands move from listening to action with confidence. The result is clearer understanding and faster growth. Syncly empowers teams to build brands customers truly love.

What is Echoes?

Explore an incredibly intuitive analytics platform that enhances collaboration among team members to facilitate impactful actions. This platform presents a cohesive method for all employees to effortlessly tap into your organization’s Voice of the Customer. By gathering all relevant data in one spot, it ensures that the needs and preferences of your customers are prioritized. With a visually appealing interface, it strikes the perfect balance between usability and detail. Echoes emerges as a true self-service tool, democratizing data-driven decision-making for all users. Its easy-to-navigate design encourages a culture of involvement and understanding throughout the organization, ultimately leading to better outcomes. As such, it empowers businesses to respond effectively to customer insights and adapt strategies accordingly.

Media

Media

Integrations Supported

Intercom
Salesforce
Slack
SurveyMonkey
Zendesk
Axis LMS
Discord
Front
Gainsight
Gmail
Gong
Grain
HelpDesk
Jira
Linear
Microsoft Excel
PagerTree
Pendo
Typeform
Zapier

Integrations Supported

Intercom
Salesforce
Slack
SurveyMonkey
Zendesk
Axis LMS
Discord
Front
Gainsight
Gmail
Gong
Grain
HelpDesk
Jira
Linear
Microsoft Excel
PagerTree
Pendo
Typeform
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Deep BlueDot

Date Founded

2022

Company Location

United States

Company Website

syncly.app/

Company Facts

Organization Name

Echoes

Company Website

echoes.io

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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