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What is Syncly?

Syncly's AI-driven feedback analysis promptly categorizes and uncovers negative indicators lurking within customer feedback. By centralizing your feedback, you can take proactive measures based on real-time insights that enhance your quest for a five-star customer experience. Automated tagging empowers you to confidently sort through even the most overwhelming waves of feedback from customers. Our advanced AI model helps you pinpoint genuine issues that might not significantly impact your CSAT scores. You can swiftly identify urgent critical problems and delve into key factors affecting revenue, as well as sudden fluctuations in feedback. Leverage our analysis to evaluate the top 10 negative sentiments rapidly, and examine the prevailing topics to equip your team to concentrate on what truly matters. Visualize customer trends immediately through informative charts, allowing for quick detection of anomalies and enabling prompt sharing of insights to ensure organizational alignment. With a comprehensive dashboard, you gain the insights needed to make informed decisions, ensuring a consistently exceptional five-star customer experience, while also fostering continuous improvement across your operations.

What is Feedbuck?

Our customized AI solution swiftly identifies the unique characteristics of your business, including its tone and style, and produces all essential user feedback content in under a minute. Furthermore, we proactively create an extensive array of user feedback questions aligned with your specific objectives. You have the flexibility to choose from several focal areas, such as Product Market Fit (PMF), pricing strategies, usability evaluations, and more. With minimal adjustments, you can start collecting valuable feedback in less than 10 minutes by easily integrating your widget wherever necessary, thus ensuring an efficient experience for users. This efficient approach not only facilitates quicker feedback collection but also enables businesses to make well-informed decisions based on up-to-the-minute insights. Ultimately, harnessing real-time feedback can significantly enhance your strategic planning and operational effectiveness.

Media

Media

Integrations Supported

Slack
Axis LMS
Discord
Front
Gmail
Gong
Grain
HelpDesk
HubSpot Customer Platform
Intercom
Jira
Linear
Microsoft Excel
Opus 2
Salesforce
SurveyMonkey
Telegram
Typeform
Zapier
Zendesk

Integrations Supported

Slack
Axis LMS
Discord
Front
Gmail
Gong
Grain
HelpDesk
HubSpot Customer Platform
Intercom
Jira
Linear
Microsoft Excel
Opus 2
Salesforce
SurveyMonkey
Telegram
Typeform
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Deep BlueDot

Date Founded

2022

Company Location

United States

Company Website

syncly.app/

Company Facts

Organization Name

Feedbuck

Company Website

feedbuck.io

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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Popular Alternatives

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