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What is Syncly?

Syncly Social is an AI-native customer intelligence solution designed for modern, fast-growing brands. It unifies customer feedback from social media, app reviews, surveys, and support tickets into a single source of truth. Automated tagging and sentiment analysis remove the burden of manual data management. Teams can explore customer conversations in real time using advanced search and insight tools. Natural-language querying makes it easy to surface answers without technical expertise. Syncly also enables action through automated workflows and shareable reports. Smart Briefs and cross-analysis reveal deeper relationships between metrics. One-click reporting keeps teams aligned with up-to-date insights. Syncly Social turns messy, fast-moving feedback into structured intelligence. It helps brands move from listening to action with confidence. The result is clearer understanding and faster growth. Syncly empowers teams to build brands customers truly love.

What is Social Smart?

Social Smart for Engagement equips businesses to boost their marketing strategies through social media while maintaining compliance with regulatory requirements. At the same time, Social Smart for Research helps organizations enhance their communication tactics by curating premium content and delivering vital information in conjunction with flexible content libraries. Additionally, Social Smart for Compliance allows companies to engage with social media safely, ensuring alignment with both industry standards and internal compliance protocols. Moreover, Social Smart Sentiment Analysis uncovers the public's attitudes across social networks toward various entities, including companies, investments, and brands, which supports better decision-making processes. Collectively, these cutting-edge tools empower organizations to adeptly and responsibly navigate the complexities of the digital landscape, ensuring they remain competitive and compliant. By leveraging these resources, businesses can foster stronger connections with their audience and drive greater engagement across their platforms.

Media

Media

No images available

Integrations Supported

Axis LMS
Discord
Front
Gmail
Gong
Grain
HelpDesk
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Microsoft Excel
Opus 2
Salesforce
Slack
SurveyMonkey
Typeform
Zapier
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$25 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Deep BlueDot

Date Founded

2022

Company Location

United States

Company Website

syncly.app/

Company Facts

Organization Name

Social Smart Software

Date Founded

2012

Company Location

United States

Company Website

isocialsmart.com

Categories and Features

AI Tools

Not specified

Customer Feedback

Not specified

Sentiment Analysis

Not specified

Categories and Features

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