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Ratings and Reviews 1,914 Ratings

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What is Syncro?

Syncro serves as a comprehensive business platform designed specifically for managing a successful managed service provider (MSP). Experience the convenience of PSA, RMM, and remote access all bundled into one cost-effective solution. Additionally, you can enhance your productivity even further with seamless integrations to over 50 MSP and business applications that you already utilize. The pricing structure of Syncro is straightforward, offering a single flat fee that covers all PSA, RMM, and remote access functionalities, allowing for unlimited endpoints with no binding contracts or minimum requirements. This simplicity makes it easier for MSPs to budget and plan their services effectively.

What is Cybereason?

Through collaboration, we can robustly address cyber threats at every point within an organization, regardless of where the threats arise. Cybereason provides unmatched visibility and accurate detection of both known and unknown dangers, enabling security teams to leverage true preventive measures. The platform delivers extensive context and insights from the entire network, allowing defenders to evolve into proficient threat hunters capable of uncovering hidden attacks. With just a single click, Cybereason significantly reduces the time required for defenders to investigate and remedy incidents, utilizing both automation and guided assistance. By analyzing an impressive 80 million events every second, Cybereason functions at a scale that is 100 times larger than many of its competitors, which leads to a remarkable decrease in investigation duration by up to 93%. This swift capability empowers defenders to tackle new threats in just minutes rather than days, transforming how organizations respond to cyber challenges. Ultimately, Cybereason sets a new benchmark for threat detection and response, fostering a more secure digital environment for everyone involved. Moreover, this innovative approach not only enhances the efficiency of security operations but also promotes a proactive stance in the ever-evolving landscape of cyber threats.

What is Atera?

Atera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AI™ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!

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Integrations Supported

Domotz
Hudu
QuickBooks Online Advanced
Strategy Overview
ACH Payments
Chronicle SOAR
CloudRadial
Google Drive
NorthStar Navigator
OverSOC
PayPal
Salesforce
ScalePad Backup Radar
ScalePad Lifecycle Insights
Securonix SOAR
Slack
Stripe
ThreatQ
Warranty Wizard
WooCommerce

Integrations Supported

Domotz
Hudu
QuickBooks Online Advanced
Strategy Overview
ACH Payments
Chronicle SOAR
CloudRadial
Google Drive
NorthStar Navigator
OverSOC
PayPal
Salesforce
ScalePad Backup Radar
ScalePad Lifecycle Insights
Securonix SOAR
Slack
Stripe
ThreatQ
Warranty Wizard
WooCommerce

Integrations Supported

Domotz
Hudu
QuickBooks Online Advanced
Strategy Overview
ACH Payments
Chronicle SOAR
CloudRadial
Google Drive
NorthStar Navigator
OverSOC
PayPal
Salesforce
ScalePad Backup Radar
ScalePad Lifecycle Insights
Securonix SOAR
Slack
Stripe
ThreatQ
Warranty Wizard
WooCommerce

API Availability

Has API

API Availability

Has API

API Availability

Has API

Pricing Information

$129 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

30-DAY FREE TRIAL
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Syncro

Date Founded

2013

Company Location

United States

Company Website

syncromsp.com

Company Facts

Organization Name

Cybereason

Date Founded

2012

Company Location

United States

Company Website

www.cybereason.com

Company Facts

Organization Name

Atera

Date Founded

2011

Company Website

www.atera.com/

Categories and Features

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Endpoint Detection and Response (EDR)

Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Access Control (NAC)

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning
Device Self-Registration
Posture Assessment
Quarantine / Remediation
Secure Guest Access

Network Security

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Endpoint Detection and Response (EDR)

Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

Network Security

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

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