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What is Syncro?

Syncro serves as a comprehensive business platform designed specifically for managing a successful managed service provider (MSP). Experience the convenience of PSA, RMM, and remote access all bundled into one cost-effective solution. Additionally, you can enhance your productivity even further with seamless integrations to over 50 MSP and business applications that you already utilize. The pricing structure of Syncro is straightforward, offering a single flat fee that covers all PSA, RMM, and remote access functionalities, allowing for unlimited endpoints with no binding contracts or minimum requirements. This simplicity makes it easier for MSPs to budget and plan their services effectively.

What is Hatz AI?

Hatz AI provides Managed Service Providers (MSPs) with the tools to create an AI-as-a-service framework through customized large language models (LLMs). At the core of this advanced platform is an LLM operations engine called Mido, complemented by a multi-tenant management system that can be accessed through an MSP admin dashboard. By collaborating with Hatz, MSPs can effortlessly integrate AI into their offerings, allowing them to craft specific AI applications and workflows tailored to meet the unique needs of their clients, along with delivering organizationally managed AI assistants. Additionally, Hatz AI supports the development of an extensive record-keeping system for small businesses through bespoke LLMs and vector storage, all effectively managed by the Hatz AI infrastructure. Implementing our secure, organizationally managed AI chat assistant enables businesses to significantly lower operational expenses while enhancing employee efficiency substantially. Furthermore, the intuitive interface empowers MSPs to create custom applications and leverage pre-existing prompts for their clients, which can then be shared across various tenants, improving the overall user experience. This functionality not only optimizes processes but also elevates MSPs to a prominent position in the realm of AI-powered solutions, making them indispensable partners in digital transformation. Ultimately, Hatz AI stands as a transformative force for MSPs, driving innovation and efficiency in their service delivery.

Media

Media

Integrations Supported

Axis LMS
ConnectWise ScreenConnect
Descartes ShipRush
Dropbox
FlexPoint
Google Calendar
Google Drive
Google Workspace
Ingram Micro Cloud
MSP360 Managed Backup
Microsoft 365
Pax8
PayPal
QuickBooks Online Advanced
Quoter
ScalePad Lifecycle Insights
ShipStation
Strategy Overview
TurboDocx
Zapier

Integrations Supported

Axis LMS
ConnectWise ScreenConnect
Descartes ShipRush
Dropbox
FlexPoint
Google Calendar
Google Drive
Google Workspace
Ingram Micro Cloud
MSP360 Managed Backup
Microsoft 365
Pax8
PayPal
QuickBooks Online Advanced
Quoter
ScalePad Lifecycle Insights
ShipStation
Strategy Overview
TurboDocx
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$129 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Syncro

Date Founded

2013

Company Location

United States

Company Website

syncromsp.com

Company Facts

Organization Name

Hatz AI

Company Location

United States

Company Website

www.hatz.ai/

Categories and Features

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Endpoint Detection and Response (EDR)

Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Access Control (NAC)

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning
Device Self-Registration
Posture Assessment
Quarantine / Remediation
Secure Guest Access

Network Security

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

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