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What is Syncro?

Syncro serves as a comprehensive business platform designed specifically for managing a successful managed service provider (MSP). Experience the convenience of PSA, RMM, and remote access all bundled into one cost-effective solution. Additionally, you can enhance your productivity even further with seamless integrations to over 50 MSP and business applications that you already utilize. The pricing structure of Syncro is straightforward, offering a single flat fee that covers all PSA, RMM, and remote access functionalities, allowing for unlimited endpoints with no binding contracts or minimum requirements. This simplicity makes it easier for MSPs to budget and plan their services effectively.

What is IGEL?

IGEL presents a state-of-the-art edge operating system tailored for cloud workspaces, which leads to substantial reductions in capital expenses and significantly decreases ongoing operational costs, all while offering a secure and manageable platform for overseeing endpoints across nearly any x86 device. In the contemporary landscape of work, the emphasis is increasingly placed on the actions we take rather than our physical locations, solidifying the persistence of a widely distributed workforce, and allowing IGEL OS to empower individuals to work efficiently from virtually anywhere while ensuring that organizations retain comprehensive oversight, control, and security over user endpoints, irrespective of the devices employed. Moreover, IGEL OS not only enhances but also simplifies digital work environments across a variety of fields, such as healthcare, finance, retail, higher education, government, and manufacturing on a global scale. With an impressive portfolio of over 100 technology integrations, IGEL OS proficiently accommodates the latest unified communications tools alongside VDI platforms, DaaS, and SaaS applications on any x86-64 device, whether it be a thin client, laptop, or tablet, thereby fostering flexibility and efficiency in diverse work settings. This level of adaptability not only fulfills the requirements of modern workplaces but also guarantees that organizations can effectively merge their existing infrastructures with cutting-edge solutions, ultimately optimizing their operational capabilities. As a result, businesses can navigate the complexities of the current work environment with confidence and ease.

Media

Media

Integrations Supported

Amazon AppStream
Chromium
Comet Backup
Descartes ShipRush
FreePBX
HappySat
IT Glue
MyGlue
Narmada
Parallels RAS
QuickBooks Online
QuickBooks Online Advanced
Quoter
ScalePad Backup Radar
Simplesat
SysTrack
TeamViewer
Veridium
Zscaler
n8n

Integrations Supported

Amazon AppStream
Chromium
Comet Backup
Descartes ShipRush
FreePBX
HappySat
IT Glue
MyGlue
Narmada
Parallels RAS
QuickBooks Online
QuickBooks Online Advanced
Quoter
ScalePad Backup Radar
Simplesat
SysTrack
TeamViewer
Veridium
Zscaler
n8n

API Availability

Has API

API Availability

Has API

Pricing Information

$129 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Syncro

Date Founded

2013

Company Location

United States

Company Website

syncromsp.com

Company Facts

Organization Name

IGEL Technology

Date Founded

2001

Company Location

Germany

Company Website

www.igel.com

Categories and Features

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Endpoint Detection and Response (EDR)

Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Access Control (NAC)

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning
Device Self-Registration
Posture Assessment
Quarantine / Remediation
Secure Guest Access

Network Security

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

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