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What is Syncro?

Syncro serves as a comprehensive business platform designed specifically for managing a successful managed service provider (MSP). Experience the convenience of PSA, RMM, and remote access all bundled into one cost-effective solution. Additionally, you can enhance your productivity even further with seamless integrations to over 50 MSP and business applications that you already utilize. The pricing structure of Syncro is straightforward, offering a single flat fee that covers all PSA, RMM, and remote access functionalities, allowing for unlimited endpoints with no binding contracts or minimum requirements. This simplicity makes it easier for MSPs to budget and plan their services effectively.

What is IGEL?

IGEL presents a state-of-the-art edge operating system tailored for cloud workspaces, which leads to substantial reductions in capital expenses and significantly decreases ongoing operational costs, all while offering a secure and manageable platform for overseeing endpoints across nearly any x86 device. In the contemporary landscape of work, the emphasis is increasingly placed on the actions we take rather than our physical locations, solidifying the persistence of a widely distributed workforce, and allowing IGEL OS to empower individuals to work efficiently from virtually anywhere while ensuring that organizations retain comprehensive oversight, control, and security over user endpoints, irrespective of the devices employed. Moreover, IGEL OS not only enhances but also simplifies digital work environments across a variety of fields, such as healthcare, finance, retail, higher education, government, and manufacturing on a global scale. With an impressive portfolio of over 100 technology integrations, IGEL OS proficiently accommodates the latest unified communications tools alongside VDI platforms, DaaS, and SaaS applications on any x86-64 device, whether it be a thin client, laptop, or tablet, thereby fostering flexibility and efficiency in diverse work settings. This level of adaptability not only fulfills the requirements of modern workplaces but also guarantees that organizations can effectively merge their existing infrastructures with cutting-edge solutions, ultimately optimizing their operational capabilities. As a result, businesses can navigate the complexities of the current work environment with confidence and ease.

Media

Media

Integrations Supported

Descartes ShipRush
MSP360 Managed Backup
Mailchimp
Mesh
Microsoft Teams
OpenText Core Endpoint Protection
PayPal
Quoter
ScalePad Lifecycle Insights
Slack
Tier2 Tickets

Integrations Supported

Amazon AppStream
AuthX
Island
Microsoft Edge
Parallels RAS
PowerTerm InterConnect
SysTrack
Windows 365
Zscaler

API Availability

Has API

API Availability

Has API

Pricing Information

$129 per user per month
$129 per user per month (Core Plan) or
$179 per user per month (Team Plan)
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Syncro

Date Founded

2013

Company Location

United States

Company Website

syncromsp.com

Company Facts

Organization Name

IGEL Technology

Date Founded

2001

Company Location

Germany

Company Website

www.igel.com

Categories and Features

AI PSA

Not specified

Cybersecurity

Endpoint Management
Incident Management
Vulnerability Scanning

Dark Web Monitoring

Not specified

Endpoint Management

Not specified

Endpoint Protection

Application Security
Device Management
Web Threat Management

IT Security

Internet Usage Monitoring
Vulnerability Scanning
Web Threat Management

MSP

Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Access Control (NAC)

Authentication
Authorization
Dashboard
Posture Assessment

Network Security

Access Control
Analytics / Reporting
Intrusion Detection System
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Document Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

Cloud Management

Not specified

Endpoint Management

Not specified

Endpoint Protection

Activity Log
Application Security
Device Management
Encryption

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