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What is Syncro?

Syncro serves as a comprehensive business platform designed specifically for managing a successful managed service provider (MSP). Experience the convenience of PSA, RMM, and remote access all bundled into one cost-effective solution. Additionally, you can enhance your productivity even further with seamless integrations to over 50 MSP and business applications that you already utilize. The pricing structure of Syncro is straightforward, offering a single flat fee that covers all PSA, RMM, and remote access functionalities, allowing for unlimited endpoints with no binding contracts or minimum requirements. This simplicity makes it easier for MSPs to budget and plan their services effectively.

What is Pckgr RMM?

Pckgr RMM is a cloud-based solution crafted for IT teams and managed service providers (MSPs) to effectively manage Windows and macOS endpoints. Its web interface simplifies tasks such as application deployment from a curated catalogue, scheduling updates, managing software inventories, organizing device groups, monitoring deployments, and executing scripts specific to both operating systems. Administrators can efficiently manage Windows policies and updates while evaluating application vulnerabilities associated with known CVEs. In addition to these capabilities, the platform provides endpoint enrollment, multi-tenant management, and detailed audit logging. It also features built-in browser-based remote desktop access for both Windows and Mac devices, facilitating smooth customer support. Pckgr RMM seamlessly integrates with existing mobile device management solutions, boosting its functionality. For organizations with smaller needs, a free plan is available for up to five devices, while the Pro tier starts at $10 monthly, plus an additional $1 per device each month thereafter, making it an adaptable choice for a range of businesses. This pricing model ensures that organizations of varying sizes can select a plan that aligns with their specific endpoint management requirements, accommodating growth and changes over time.

Media

Media

Integrations Supported

Axis LMS
Comet Backup
FreePBX
Google Drive
Hudu
Huntress
MyGlue
Network Glue
OpenText Core Endpoint Protection
PayPal
Quoter
ScalePad Backup Radar
ScalePad Lifecycle Insights
ScalePad Lifecycle Manager
Slack
TeamViewer
TechSuite
Tier2 Tickets
TurboDocx
vCIO Hero

Integrations Supported

API Availability

Has API

API Availability

Has API

Pricing Information

$129 per user per month
$129 per user per month (Core Plan) or
$179 per user per month (Team Plan)
Free Trial Offered?

Pricing Information

$10/month
Free for up to 5 devices. Pro is $10/month for up to 10 devices, then $1 per additional device/month. The vendor states that all features are included with no per-technician fees.
Free Version

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Syncro

Date Founded

2013

Company Location

United States

Company Website

syncromsp.com

Company Facts

Organization Name

Pckgr

Date Founded

2022

Company Location

Australia

Company Website

pckgr.com

Categories and Features

AI PSA

Not specified

Cybersecurity

Endpoint Management
Incident Management
Vulnerability Scanning

Dark Web Monitoring

Not specified

Endpoint Management

Not specified

Endpoint Protection

Application Security
Device Management
Web Threat Management

IT Security

Internet Usage Monitoring
Vulnerability Scanning
Web Threat Management

MSP

Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Access Control (NAC)

Authentication
Authorization
Dashboard
Posture Assessment

Network Security

Access Control
Analytics / Reporting
Intrusion Detection System
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Document Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management

Categories and Features

RMM

Not specified

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