Ratings and Reviews 25 Ratings
Ratings and Reviews 223 Ratings
What is Syncro?
Syncro serves as a comprehensive business platform designed specifically for managing a successful managed service provider (MSP). Experience the convenience of PSA, RMM, and remote access all bundled into one cost-effective solution.
Additionally, you can enhance your productivity even further with seamless integrations to over 50 MSP and business applications that you already utilize.
The pricing structure of Syncro is straightforward, offering a single flat fee that covers all PSA, RMM, and remote access functionalities, allowing for unlimited endpoints with no binding contracts or minimum requirements. This simplicity makes it easier for MSPs to budget and plan their services effectively.
What is SuperOps?
Most MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up.
That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them.
On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost.
Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.
Integrations Supported
Hudu
QuickBooks Online
ScalePad Lifecycle Manager
TeamViewer
Xero
Axis LMS
CloudRadial
Flowroute
Google Workspace
Integrations Supported
Hudu
QuickBooks Online
ScalePad Lifecycle Manager
TeamViewer
Xero
Guardz
API Availability
Has API
API Availability
Pricing Information
$129 per user per month
$129 per user per month (Core Plan) or
$179 per user per month (Team Plan)
$179 per user per month (Team Plan)
Free Trial Offered?
Pricing Information
$79/tech/month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Windows
Mac
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Syncro
Date Founded
2013
Company Location
United States
Company Website
syncromsp.com
Company Facts
Organization Name
SuperOps
Date Founded
2020
Company Location
United States
Company Website
www.superops.com
Categories and Features
AI PSA
Not specified
Cybersecurity
Endpoint Management
Incident Management
Vulnerability Scanning
Dark Web Monitoring
Not specified
Endpoint Detection and Response (EDR)
Continuous Monitoring
Endpoint Management
Not specified
Endpoint Protection
Application Security
Device Management
Web Threat Management
IT Security
Internet Usage Monitoring
Vulnerability Scanning
Web Threat Management
Managed Detection and Response (MDR)
Not specified
MSP
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling
Network Access Control (NAC)
Authentication
Authorization
Dashboard
Posture Assessment
Network Security
Access Control
Analytics / Reporting
Intrusion Detection System
Vulnerability Scanning
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Document Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management
Categories and Features
AI PSA
Not specified
Endpoint Management
Not specified
IT Alerting
Not specified
IT Asset Management
Asset Tracking
Contract/License Management
IT Service Management
IT Automation
Not specified
IT Documentation
Not specified
IT Management
Event Logs
Hardware Inventory
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Project Management
Not specified
IT Service
IT Asset Management
ITSM
Not specified
MSP
Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Network Monitoring
Not specified
Patch Management
Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Dashboard
Patch Prioritization
Remote Access/Control
Policy Management
Not specified
Professional Services Automation
Billing & Invoicing
Client Portal
Document Management
Project Management
Proposal Generation
Time & Expense Tracking
Remote Desktop
Not specified
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Patch Management
Real-time Alerts
Remediation Management
Service Desk
IT Asset Management
Service Request Management
Not specified
Shadow IT Discovery
Not specified
SLA Management
Not specified
System Monitoring
Remote Monitoring
Unified Endpoint Management (UEM)
Not specified