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What is Synergy?

Synergy functions as a command center powered by AI, specifically tailored for enterprise IT operations, bringing together disparate elements of monitoring, ticketing, logging, and documentation into a unified platform. By seamlessly integrating information from tools like Splunk, New Relic, Jira, ServiceNow, and Confluence, it converts chaotic alert influxes into structured, prioritized insights that are easier to manage. Its Smart Incident Workflows not only streamline everyday tasks but also provide actionable recommendations, pinpoint ownership gaps, and accelerate resolution times, significantly lowering the average duration for detection and repair. Moreover, Synergy’s proactive monitoring features anticipate risks before standard alerts can trigger, recognize unexpected error spikes and overlooked escalations, identify emerging patterns, and facilitate investigative inquiries through natural language processing. In addition, its comprehensive root cause analysis tracks incidents meticulously across various timelines, logs, metrics, tickets, and post-mortem reviews, linking related events for immediate context and generating concise summaries to enhance comprehension. As a result, Synergy not only boosts the efficiency and effectiveness of IT teams but also empowers them to stay ahead of potential challenges, ultimately leading to a more resilient IT infrastructure.

What is 12d Synergy?

12d Synergy is designed for individuals seeking a more organized and efficient approach to work, especially those weary of disarray and sluggish workflows. With 12d Synergy, you can work flexibly from any location at any time, liberating you from the confines of a traditional office setup. It embodies productivity for trailblazers who recognize the potential for a smarter, quicker, and more effective work process. By simplifying email management, retrieval, and filing, this tool helps turn overwhelming email clutter into structured and dependable documentation. The architecture, engineering, and construction (AEC) industry urgently requires a robust and centralized document management system to meet its needs. Featuring advanced folder-based geospatial management, it accelerates data transfers and minimizes storage issues, while also enhancing collaboration among team members. Moreover, it empowers users to tackle CAD disarray through an automated and intelligent data management solution, ultimately leading to significant gains in both productivity and efficiency. Embracing 12d Synergy can revolutionize your workflow and foster a more harmonious work environment.

Media

Media

Integrations Supported

Confluence
Datadog
GitHub
Jira
New Relic
ServiceNow
Splunk Cloud Platform
Splunk Enterprise

Integrations Supported

AutoCAD
MYOB
Microsoft Excel
Microsoft Outlook
Microsoft Word
Xero

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Unframe

Date Founded

2024

Company Location

United States

Company Website

www.unframe.ai/solutions/synergy

Company Facts

Organization Name

12d Solutions

Date Founded

1989

Company Location

Australia

Company Website

www.12dsynergy.com

Categories and Features

AIOps

Not specified

IT Management

Not specified

Categories and Features

Architecture

Not specified

Construction ERP

Not specified

Data Management

Data Quality Control
Master Data Management

Document Management

Collaboration Tools
Compliance Tracking
Document Archiving
Document Indexing
File Recovery
File Type Conversion
Offline Access
Version Control

Document Version Control

Access Controls/Permissions
Approval Process Control
Archiving & Retention
Audit Trail
Commenting / Notes
Document Check-in / Check-out
For Engineering Documents
Revision History
Version Comparison
Version Rollback

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