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What is SynergySuite?

SynergySuite offers an intuitive restaurant management solution designed to enhance operational efficiency and boost profits for multi-unit establishments. This system equips you with essential tools and insights to effectively oversee back-end processes. With its mobile-centric platform, SynergySuite enables international brands to potentially reduce food costs and labor expenses by 2-8%. You have the flexibility to select the features you require immediately and to incorporate more functionalities as your business evolves. The software facilitates management in various areas, including inventory control, purchasing, recipe cost analysis, food safety compliance, workforce scheduling, cash flow management, data analytics, and human resource administration. This comprehensive approach ensures that every aspect of restaurant management is covered seamlessly.

What is GuestXM?

Transform the experiences of your patrons dramatically by implementing GuestXM from Black Box Intelligence, an innovative customer experience management tool tailored for the restaurant industry. By prioritizing careful listening and in-depth analysis of feedback, you can uncover actionable insights that will boost your brand's reputation management all within a cohesive platform. This solution empowers you to manage your online business profiles, track customer sentiments, and engage effectively with guests at the right moments through personalized interactions. Achieving a comprehensive understanding of your frontline workforce will enable you to refine hiring practices, inspire motivation, and retain staff who resonate with your brand's ethos. Furthermore, by meticulously listening across diverse channels, you will gain valuable insights into guest perceptions and feelings. With complete oversight of your operations and guest interactions, you will be able to pinpoint successes, tackle challenges, and promote a culture of responsiveness driven by data. In addition, by analyzing sales metrics, customer traffic, employee performance, and guest feedback, you can position your brand for success within its market niche. This strategic framework not only elevates guest satisfaction but also enhances overall business performance and long-term sustainability. Ultimately, a focus on these areas will foster a loyal customer base that is crucial for ongoing success.

Media

Media

Integrations Supported

Access Care Planning
Aloha Cloud by NCR Voyix
BrightPay
Brink Commerce
Clover
Eddy
Heartland Payment Processing
Lightspeed Restaurant
NetSuite
Netchex
PAR POS
PAR PixelPoint
Paychex Flex
Proliant
QuickBooks Online
Sage Intacct
Simphony POS
Toast
Vectron

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$75/month
Prices listed below are per month, per location. SynergySuite offers discounts based on number of locations and number of modules used.

Inventory - $75
Purchasing - $75
Operations - $20
Time and attendance - $75
Food safety - $50
Reporting - $75
Cash management - $75
HR & Staffing - $75

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SynergySuite

Date Founded

2011

Company Location

United States

Company Website

www.synergysuite.com

Company Facts

Organization Name

GuestXM

Company Location

United States

Company Website

guestxm.com

Categories and Features

Food Service Management

Costing
For Cafeterias
For Healthcare Facilities
Inventory Management
Menu Planning
Purchasing
Recipe Management

Food Traceability

Order Management
Production Management
Quality Control
Recipe Management

Inventory Management

Alerts/Notifications
Forecasting
Inventory Optimization
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management

Purchasing

Catalog Management
Compliance Management
Contract Management
Inventory Management
Invoice Processing
PunchOut
Purchase Order Management
Requisitions & Approvals
Spend Management
Supplier Management

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Reporting/Analytics
Sales Tracking
Waitstaff Management

Restaurant Scheduling

Not specified

Time & Attendance

Not specified

Categories and Features

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