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What is Synumatic?

By incorporating in-app messaging and collaboration tools, users can complete their tasks effectively without leaving the application. They can share, edit, and organize important documents in a unified platform, which aids in file organization, sharpens communication clarity, and encourages deeper interactions. Users benefit from real-time chats with colleagues, no matter where they are located, and can also initiate video calls, share screens, and collaborate live, all of which are effortlessly integrated into the existing app framework. Additionally, alerts and updates can promptly reach team members or clients through pop-up notifications as they access the app, facilitating timely communication and marketing outreach. Users have the flexibility to create personal tasks or assign them to others, set deadlines, and prioritize work to ensure timely completion of all assignments. They can also take notes and compile to-do lists in real time, tagging teammates for notifications and reminders, which further enhances workflow efficiency. This extensive array of features not only helps users remain organized and connected but also fosters enhanced team collaboration and effective task management across the board. Ultimately, this integration of tools creates a more productive environment where teams can thrive together.

What is IVR Technology Group?

Offer your clients secure automated payment solutions through phone and text messaging. Our platform integrates effortlessly with your current gateway and customer data. Boost customer engagement with proactive automated outreach campaigns that utilize voice, text, and email notifications. Gain immediate insights into customer satisfaction and feedback through automated phone surveys conducted both inbound and outbound. Fulfill your clients' needs for self-service automation while we handle the intricate tasks, allowing you to enjoy the positive responses from your customers. Our Compass Automation Platform acts as a complete Managed Communications Platform as a Service (CPaaS), providing a safe environment for voice and text services. It includes four customizable applications designed to suit your specific needs. As a fully managed service, we take care of all aspects of application management, carrier coordination, and security, allowing your IT team to focus exclusively on achieving your business goals. This strategy not only optimizes your operations but also significantly enhances the overall customer experience, leading to stronger client relationships. With our service, you can ensure that your communications are efficient and effective, further establishing trust with your clientele.

Media

Media

Integrations Supported

Empirix
PayTrace
Wazuh

Integrations Supported

Empirix
PayTrace
Wazuh

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Synumatic

Company Location

United States

Company Website

synumatic.com

Company Facts

Organization Name

IVR Technology Group

Date Founded

2003

Company Location

United States

Company Website

www.ivrtechgroup.com

Categories and Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

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