SysAid
4.7 out of 5 starsJS7 JobScheduler
5.0 out of 5 starsRatings and Reviews 106 Ratings
Ratings and Reviews 1 Rating
What is SysAid?
Plenty of AI tools advise. SysAid acts. Built on proven ITSM and powered by agentic AI, SysAid starts executing on day one, resolving tickets, fulfilling requests, running automations, and pushing changes with zero manual effort. Think of it as an AI workforce for IT, not a chat window. Every action follows rules your team controls, is fully logged, and is completely transparent, which makes SysAid the only ITSM platform that gives you autonomous AI without giving up oversight. Setup requires no code and no developers. One platform covers the full service lifecycle: incidents, requests, changes, problems, assets and CMDB, SLAs, and knowledge. Deployment takes weeks rather than months. Your technicians get out of the repeat-request loop and back to high-value projects. Users get immediate, conversational support instead of a queue. And you get clear, measurable proof of ROI to bring to the executive team.
What is JS7 JobScheduler?
JS7 JobScheduler is an open-source workload automation platform engineered for both high performance and durability. It adheres to cutting-edge security protocols, enabling limitless capacity for executing jobs and workflows in parallel. Additionally, JS7 facilitates cross-platform job execution and managed file transfers while supporting intricate dependencies without requiring any programming skills. The JS7 REST-API streamlines automation for inventory management and job oversight, enhancing operational efficiency. Capable of managing thousands of agents simultaneously across diverse platforms, JS7 truly excels in its versatility.
Platforms supported by JS7 range from cloud environments like Docker®, OpenShift®, and Kubernetes® to traditional on-premises setups, accommodating systems such as Windows®, Linux®, AIX®, Solaris®, and macOS®. Moreover, it seamlessly integrates hybrid cloud and on-premises functionalities, making it adaptable to various organizational needs.
The user interface of JS7 features a contemporary GUI that embraces a no-code methodology for managing inventory, monitoring, and controlling operations through web browsers. It provides near-real-time updates, ensuring immediate visibility into status changes and job log outputs. With multi-client support and role-based access management, users can confidently navigate the system, which also includes OIDC authentication and LDAP integration for enhanced security.
In terms of high availability, JS7 guarantees redundancy and resilience through its asynchronous architecture and self-managing agents, while the clustering of all JS7 products enables automatic failover and manual switch-over capabilities, ensuring uninterrupted service. This comprehensive approach positions JS7 as a robust solution for organizations seeking dependable workload automation.
Integrations Supported
Asterisk
Axonius
Chronicle SOAR
Help Desk Migration
Jira Work Management
LogMeIn Rescue
Microsoft Teams
Nagios XI
API Availability
Has API
API Availability
Has API
Pricing Information
We know you have your own needs. That's why you deserve something custom-made. SysAid provides a tailor-made price quote based on your specific and unique needs.
Free Trial Offered?
Pricing Information
$1440/year
perpetual licenses, subscription licenses and pay-per-use licenses are offered
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Windows
Mac
On-Prem
Linux
Supported Platforms
SaaS
Windows
Mac
On-Prem
Linux
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
SysAid Technologies
Date Founded
2002
Company Location
Israel, Canada, Romania, United Kingdom
Company Website
www.sysaid.com
Company Facts
Organization Name
SOS GmbH
Date Founded
1983
Company Location
Germany
Company Website
www.sos-berlin.com
Categories and Features
AI IT Agents
Not specified
AI Service Management (AISM)
Not specified
AI Tools
Not specified
AI-Powered ITSM Tools
Not specified
Business Intelligence
Ad Hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Trend / Problem Indicators
Visual Analytics
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Reporting / Analytics
Customer Service
Alerts / Escalation
Knowledge Base
Live Chat
Queue Management
Self Service Portal
Surveys & Feedback
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
IT Automation
Not specified
IT Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
IT Service
IT Asset Management
Incident Management
Knowledge Management
Self Service Portal
Service Catalog
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Network Monitoring
IP Address Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Patch Management
Automatic Scans
Custom Patches
Network Wide Management
Patch Testing
Remote Access/Control
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Remote Control
SLA Management
Self Service Portal
Service Request Management
Not specified
Workload Automation
Alerts / Notifications
Dashboard
Data Analysis / Visualization
Categories and Features
DevOps
Approval Workflow
Dashboard
Prioritization
Release Management
IT Automation
Not specified
IT Management
Scheduling
Job Scheduler
Not specified
Workload Automation
Alerts / Notifications
Audit Trails
Business Process Management
Cross-Platform Scheduling
Dashboard
Data Analysis / Visualization
Event-Triggers
Load Balancing
Resource-Based Scheduling
Robotic Process Automation (RPA)
Workflow Foundation Support