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What is Systum?

One comprehensive platform enables the creation of a business that stands out globally. Systum provides the capability to oversee both inventory and sales through a single software solution. By harnessing the potential of real-time customer insights, you can elevate your wholesale distribution business into a highly lucrative operation. This integration not only streamlines processes but also enhances decision-making, ensuring sustained growth and success in a competitive market.

What is 1440?

The Omnichannel Suite is a product offered by Salesforce Brands designed to enhance customer interactions. With this innovative tool, you can create a single experience and deploy it across various channels, making it the only native Salesforce solution that facilitates seamless customer engagement throughout their entire journey. Your customer-facing teams will be equipped to enhance experiences and drive revenue effectively. Engage your customers in their preferred environments, as you can design multi-channel experiences from one centralized interface. Expand your omnichannel capabilities with platforms like Instagram, TikTok, Review Channels, and Support Emails to ensure a comprehensive strategy. Einstein Bots can assist in qualifying customer information, addressing frequently asked questions, and managing call diversions before transferring them to a live agent. The customer experience can be further enriched by incorporating engaging elements like images, carousels, and emojis, along with features that enable scheduling, location sharing, and automatic message translation. Utilizing Salesforce's comprehensive customer data and order histories allows for a more scalable approach to personalization across various departments and channels, ultimately leading to a more integrated and satisfying customer journey. This level of customization ensures that every interaction is tailored to meet individual customer needs.

Media

Media

Integrations Supported

Facebook
Google Workspace
Mailchimp
QuickBooks Online
Xero

Integrations Supported

Instagram
Salesforce
Salesforce Order Management
TikTok

API Availability

API Availability

Pricing Information

$625/month
For pricing details, visit https://www.systum.com/pricing/
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Systum, Inc.

Date Founded

2014

Company Location

United States

Company Website

systum.com

Company Facts

Organization Name

1440

Date Founded

2009

Company Location

United States

Company Website

www.1440.io

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

CRM

Not specified

Customer Experience

Analytics
Multi-Channel Collection

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

ERP

Accounting Integration
Accounting Management
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Supply Chain Management
Warehouse Management

Inventory Control

Allocation
Item Management
Order Management
Supplier Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Order Entry

Not specified

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Quoting

Not specified

Sales Enablement

Not specified

Sales Forecasting

Dashboard
Graphical Data Presentation
Performance Metrics
Sales Trend Analysis

Shipping

Not specified

Categories and Features

Customer Engagement

Not specified

Customer Service

Not specified

Logistics

Not specified

Order Management

Not specified

Personalization

Not specified

Reputation Management

Not specified

Review Management

Not specified

Shipping

Not specified

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