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What is T-CRM?

T-CRM is a cloud-driven Customer Relationship Management tool that facilitates direct engagement with customers through sales and service processes, while also providing valuable insights through the analysis and forecasting of customer patterns and behaviors. Among its many features, T-CRM allows users to efficiently manage prospects, conduct cold calls, filter leads, and follow up on conversions seamlessly. It also includes tracking for tasks and activities, enabling enhanced oversight of the sales team’s performance. Users can easily stay informed about the status of their business opportunities and access dedicated customer support for any inquiries. Additionally, T-CRM generates Management Information System (MIS) reports to help in strategic decision-making. With T-CRM, businesses can enhance their customer interactions and optimize sales performance effectively.

What is Brick Street CONNECT?

Brick Street CONNECT provides a thorough multichannel marketing solution designed to enhance customer and prospect interactions across various devices as they navigate their daily lives. Its integrated platform architecture delivers a comprehensive perspective on each consumer, empowering effective engagement, sales growth, and the development of enduring relationships. By consolidating customer interactions, it shifts the emphasis from evaluating individual tactics to assessing overall engagement metrics, highlighting the cumulative time customers engage with your brand. The in-depth customer profiling available through CONNECT allows for quick responses to customer behaviors and preferences without the necessity of additional personnel or resources. Moreover, the platform's modular design adapts effortlessly to the rapidly changing digital communication environment, ensuring that IT departments remain untroubled while marketers can swiftly address customer demands. This flexibility not only boosts operational efficiency but also aligns your marketing strategies more closely with prevailing trends and consumer expectations, making your efforts more effective in today's dynamic market. Ultimately, embracing such a solution can transform how businesses interact with their audience and drive long-term success.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$8/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TECHNIX INDIA SOLUTIONS (P) LTD.

Date Founded

2004

Company Location

India

Company Website

www.technixindia.com

Company Facts

Organization Name

Brick Street Software

Company Location

United States

Company Website

brickstreetsoftware.com/#platform

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

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