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What is T-Mobile Scam Shield?

The Scam Shield â„¢ application, available free of charge, equips T-Mobile postpaid customers with a suite of anti-scam functionalities including scam ID, scam blocking, and caller ID compatibility for both Android and iOS platforms. It enables users to monitor the occurrence of scam likely calls, and provides options for blocking scams while also allowing the reporting of unwanted telemarketing, fraud, and scam calls. Moreover, users can identify misclassified calls and manage their inbound caller ID preferences, while also having the ability to see their outbound caller ID name and whitelist specific numbers to bypass blocking. For those looking for additional features, premium Scam Shield options can be unlocked for a fee, granting users the ability to block entire categories of calls, like political solicitors or telemarketers. The app retains blocked numbers on the network, which simplifies the process of transferring them to new devices. Users can perform reverse number lookups to investigate unknown callers, and it also includes voicemail-to-text functionality, sending voicemail transcripts straight to the visual voicemail app or as text messages, thereby improving phone management. Altogether, Scam Shield â„¢ greatly enhances user autonomy and safeguards against unwanted communications, making it an essential tool for managing call-related concerns effectively.

What is Prepared?

As staffing challenges continue to rise, Prepared is making strides in enhancing public safety by providing centralized resources that optimize call processing, remove the reliance on interpreters, and equip field responders with essential information for achieving faster and safer outcomes. The notable increase in emergency service calls has led 911 centers to gain access to an extraordinary wealth of lifesaving information. Whether you're at the console managing calls or need a detailed understanding of each role, Prepared is tailored to improve your operational efficiency and intelligence. With innovative features like media integration, text messaging capabilities, and an enhanced location view, telecommunicators are armed with the right tools to accurately evaluate a caller's emergency in any scenario. Additionally, the inclusion of call transcripts and keyword alerts ensures that operators stay updated on every incident in real-time. The capacity to refer back to earlier conversations through transcripts and the insights generated by AI enables operators to minimize repetitive questioning. Moreover, the automation of handling 911 hangups, combined with translation services and valuable data analytics, significantly reduces the burden on telecommunicators, allowing them to concentrate on more critical emergencies. In essence, Prepared is transforming the landscape of emergency response communication, paving the way for a more effective and streamlined approach to public safety. This evolution not only enhances the operational workflow but also fosters a culture of readiness and responsiveness within emergency services.

Media

Media

Integrations Supported

IoTFlows
Mesh Systems

Integrations Supported

IoTFlows
Mesh Systems

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

T-Mobile

Company Location

United States

Company Website

www.t-mobile.com/support/plans-features/t-mobile-scam-shield-app

Company Facts

Organization Name

Prepared

Company Location

United States

Company Website

www.prepared911.com

Categories and Features

Categories and Features

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