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What is T-NEX Chatbot?

The T-NEX Chatbot functions as a dedicated knowledge resource for businesses, effectively tackling common inquiries by utilizing verified information. It can retrieve existing answers while also providing citations for the original sources, or it may employ a retrieval-augmented generation (RAG) feature, which crafts responses by pulling relevant excerpts from various documents. Furthermore, this solution enables authorized users to create, edit, and categorize knowledge entries, ensuring that relevant source material and ownership information accompany the responses. Its main goal is to support internal employee questions or particular customer service issues, addressing topics like operational protocols, internal processes, and the services offered. In the initial phase of the project, guidelines for content access, the management of unanswered questions, human intervention, and evaluation against a set list of inquiries can be defined before expanding the range of sources or user access. Additionally, organizations have the option to integrate a language model, which allows for tailored management of data, access rights, and conversational pathways to better suit their unique requirements. This adaptability not only enhances knowledge sharing but also significantly boosts operational efficiency within the organization, making the T-NEX Chatbot an essential asset for modern businesses. Ultimately, it encourages a culture of continuous improvement and information accessibility.

What is Hazelchat?

Hazelchat functions as a specialized AI chat platform designed for business websites, enabling organizations to personalize the chat experience with specific pages, documents, PDFs, and verified answers. Once the chat agent is trained, businesses can conduct private testing prior to embedding it as a chat widget on their website. This smart agent offers responses to visitors based on the authorized content, cites its sources, and directs users towards various actions such as scheduling appointments, completing purchases, initiating trials, or submitting questions. If the agent is unable to respond, it notifies the user, provides a contact method, and records the inquiry for later review. Hazelchat can be effortlessly integrated through plugins for WordPress, applications for Webflow and Wix, or by using an embed code. Users can start with a free plan that includes 50 responses per month for a single website, all without needing to input credit card details, while subscription plans kick off at $39/month or €39/month, depending on the user's geographical location and currency. Moreover, businesses have the flexibility to scale their usage as their needs evolve, which makes Hazelchat an adaptable choice for enhancing customer engagement. Ultimately, this platform not only streamlines communication but also empowers businesses to provide timely and relevant information to their customers.

Media

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Media

No images available

Integrations Supported

Integrations Supported

Framer
Webflow
Wix
WordPress

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$39/month
Starter starts at $39/month for monthly billing (the EU/EEA price is €39/month). Annual billing is discounted by two months; the Wix listing displays $32.50/month as its yearly-billing equivalent. Starter includes 750 answers per month. The free plan includes 50 answers per month. A 7-day trial includes 200 answers and requires a payment method.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

T-NEX

Date Founded

2024

Company Location

Germany

Company Website

t-nex.de/en/companies/products/ai-chatbot/

Company Facts

Organization Name

Hazelchat

Company Location

Germany

Company Website

hazelchat.co

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

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