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What is TeleVox?

For over thirty years, TeleVox has been a catalyst for enhancing communication between healthcare providers, pharmaceutical companies, and life sciences organizations, which in turn fosters trust, ensures continuity of care, and enriches the overall patient experience. Our cutting-edge digital engagement solutions serve a network of over 10,000 healthcare providers, facilitating smooth communication with patients at every stage of their healthcare journey—before, during, after, and in-between their appointments. Furthermore, our customized services for the pharmaceutical and life sciences sectors help in reaching a wider patient audience through targeted initiatives that emphasize disease awareness, educational materials, and reminders for vaccinations. We enable our clients to connect with patients at the ideal moments through a variety of effective communication methods, including SMS text, phone calls, live chat virtual assistants, emails, and postcards. This strategy not only delivers personalized and adaptable messages that enhance patient satisfaction and fill gaps in care but also increases revenue while reducing the strain on healthcare personnel. By nurturing these vital connections, we play a key role in creating a more efficient and responsive healthcare ecosystem, ultimately contributing to better health outcomes for the communities we serve. Additionally, our commitment to innovation ensures that we are continually evolving to meet the changing needs of both healthcare providers and patients alike.

What is TAGNOS?

TAGNOS significantly boosts the ability of healthcare professionals, allowing them to provide exceptional patient care. By concentrating on prompt surgical initiations, enhancing room turnover, and optimizing scheduling processes, healthcare staff can carry out more procedures with safety and efficacy. Furthermore, TAGNOS improves patient satisfaction by reducing the occurrence of individuals leaving without being seen (LWBS), accelerating treatment durations, and fostering better communication both within and across departments. The system also aids in superior asset management, cuts down on waste, removes unnecessary search times, and streamlines work orders while ensuring optimal supply levels. With TAGNOS OR Orchestration, healthcare providers are equipped to perform a higher volume of surgeries in a safe and efficient manner, benefiting from real-time situational awareness and performance insights that are data-driven. This robust implementation of OR Orchestration not only boosts operational efficiency but also markedly enhances the overall patient experience through timely and effective care delivery. Additionally, the comprehensive features of TAGNOS allow for a more coordinated approach to healthcare management, ultimately leading to better outcomes for both patients and providers alike.

What is SPH Analytics?

We are committed to improving health and wellness through a strategy that is informed by data and focused on prediction, while also fostering personal connections. Our methodology includes careful listening and a deep understanding of individual needs. With over three decades of expertise, SPH Analytics stands out in executing reliable healthcare survey management and providing high-quality analytic solutions. We have the expertise required to manage the entire survey administration process, allowing you to make informed decisions based on our advanced survey analytics. Employing sophisticated statistical methods like decision trees, bootstrapping, Bayesian techniques, neural networks, and machine learning, SPH produces insightful analytics that offer health plans critical information regarding their members' experiences. By engaging with patients and members in a customized way and utilizing the most suitable communication channels for each person, we effectively encourage healthy habits and ensure that educational materials are impactful. Our unwavering dedication to innovation and personalized interaction not only distinguishes us in the healthcare analytics field but also enhances the overall effectiveness of our services. In this way, we strive to ensure that every individual receives the attention and support they deserve on their health journey.

Media

Media

Media

Integrations Supported

Practice-Web Dental

Integrations Supported

Practice-Web Dental

Integrations Supported

Practice-Web Dental

API Availability

Has API

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TeleVox

Date Founded

1992

Company Location

United States

Company Website

televox.com

Company Facts

Organization Name

TAGNOS

Date Founded

2005

Company Location

United States

Company Website

www.tagnos.com

Company Facts

Organization Name

SPH Analytics

Date Founded

1982

Company Location

United States

Company Website

www.sphanalytics.com

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Categories and Features

Hospital Management

Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Categories and Features

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

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