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What is TCG InControl?

Our range of diverse modules equips us to address your technological challenges with a broad spectrum of solutions. Utilizing these modules allows you to save on costs, speed up your time-to-market, and improve quality, thereby empowering you to achieve more while using fewer resources. Chatfield serves a variety of clients, from small and medium-sized businesses to large corporations, including those within the Fortune 1000 and Fortune 100. Given the substantial responsibilities these clients hold towards millions of customers and shareholders, they expect timely project delivery that adheres to budget constraints, all while maintaining a strong emphasis on quality and security—standards that TCG consistently upholds. Our expertise encompasses a wide array of fields, from manufacturing automation software to initiatives focused on bolstering online public presence and creating employee training applications, providing us with the essential tools and experience to meet our obligations effectively. Over the past decade, The Chatfield Group has been a reliable partner for clients in various industries such as consumer and business travel, financial services, manufacturing, sports and entertainment, retail, healthcare, call-center operations, and public utilities. This extensive experience highlights our adaptability to different industry requirements, allowing us to forge lasting relationships and establish a reputation for delivering exceptional service. Moreover, our commitment to excellence has made us a trusted name in the technology solutions space.

What is AroTRON?

AroTRONâ„¢ emerges as the pioneering Greek-developed CRM solution, explicitly crafted to be intuitive, manageable, and responsive to the changing demands of businesses. Primarily aimed at small to medium enterprises (SMEs) with a workforce of 20 to 150 users, it is also well-equipped to serve larger companies effectively. By offering a holistic view of customer interactions, this platform enables businesses to cultivate robust, enduring relationships that not only enhance customer loyalty but also drive profitability. It guarantees a seamless customer experience across multiple channels, including inquiries, orders, deliveries, and services, fostering a feeling of appreciation among customers that significantly elevates satisfaction rates. Furthermore, AroTRONâ„¢ is particularly well-suited for call centers involved in outsourced activities like telemarketing, showcasing its adaptability within the CRM sphere. The platform's design and functionalities are indicative of a profound comprehension of customer relationship dynamics, empowering businesses to navigate and flourish within a competitive landscape. In this way, AroTRONâ„¢ represents a strategic asset for organizations aiming to improve their customer engagement efforts and overall operational efficiency.

Media

Media

Integrations Supported

Atlassian Crowd
P4

Integrations Supported

Atlassian Crowd
P4

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

The Chatfield Group

Date Founded

2001

Company Location

United States

Company Website

www.thechatfieldgroup.com

Company Facts

Organization Name

Cententia

Date Founded

1998

Company Location

Greece

Company Website

cententia.com/arotron-crm/

Categories and Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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