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What is TCR Online?

Utilize an intuitive drag-and-drop feature to effectively manage your drivers for various assignments, providing a clear view of which drivers are currently busy and which are free. This innovative system enhances overall efficiency and productivity while enabling real-time location tracking of your drivers on a map interface. With such comprehensive oversight, you can confidently engage in larger projects, assured that you have the ability to monitor all your assets and generate customer invoices with ease. TCR Online delivers thorough management solutions tailored to meet all your specific needs. Furthermore, the TCR Mobile App is designed specifically for drivers in the field, allowing them to digitally complete their tickets and eliminate reliance on paper forms. The easy-to-navigate interface enables drivers to accurately log their shift start and end times, document breaks, account for additional time spent in the yard or during loading, and finalize their tickets effortlessly. This efficient process not only streamlines the workflow but also greatly minimizes the risk of documentation errors, ultimately enhancing operational reliability and accuracy. With these tools at your disposal, managing logistics becomes a seamless endeavor.

What is Summit Service System?

The Summit Service System is specifically crafted to empower you in managing your operations, improving customer service, and optimizing job management, whether you are addressing scheduled services or urgent requests. This system supports your business growth by implementing automatic scheduling for future services and sending reminders for repeat clients. Each task can have its service frequency tailored to fit your needs, while technicians can access a wealth of information, including detailed schematics, site images, and inventory management for parts. The platform also features options for flat-rate pricing alongside robust invoicing capabilities. With its Summit dispatch interface, you can proficiently oversee workflows, manage technicians' schedules, and prioritize jobs according to urgency and service dates. Additionally, auxiliary information screens allow for thorough tracking of site tank details, laboratory samples, manifests, and waste disposal records. Handling customer reimbursements for grease and bio-fuel collectors is streamlined and efficient as well. After completing a job, converting work orders into payments and invoices is a quick and straightforward process, ensuring a smooth transition from service delivery to billing. This cohesive strategy not only simplifies operational tasks but also significantly boosts the overall effectiveness of customer relationship management, ultimately leading to a more organized and productive business environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TCR Software

Company Location

United States

Company Website

tcrsoftware.com

Company Facts

Organization Name

Ritam Technologies

Date Founded

1981

Company Location

United States

Company Website

www.ritam.com/serviceprogram

Categories and Features

Equipment Rental

Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting

Categories and Features

Equipment Rental

Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting

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