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What is TCS HOBS?

In the current digital environment, we are guiding organizations in their transition to subscription-based business models, effective data monetization, and comprehensive device management strategies. Our methodology prioritizes mass personalization, leverages ecosystems, and efficiently scales as-a-service offerings. By enabling the monetization of "smart, connected devices," we create new revenue streams while improving profits, revenue, and cash flow. Our cutting-edge digital business platform is tailored for subscription services, device management, and data optimization, promoting growth and transformation within your organization. Through the implementation of top-tier revenue assurance practices, we enhance profit margins and boost net promoter scores. Our comprehensive, Big Data-focused diagnostic approach is designed to be non-intrusive and centers around improving the customer experience. We collect, transform, and structure data from multiple service provider applications to ensure seamless integration. Furthermore, our workflow-based case management system allows for the tailoring of user-defined workflows, while our business process engine supports efficient, rule-based data processing for optimal operational efficiency. This all-encompassing strategy not only simplifies processes but also equips businesses with the tools needed to excel in a competitive landscape, ultimately driving long-term success and innovation.

What is ETI?

Empowers clients to autonomously navigate their requirements via a simple online platform. User-friendly customer service dashboards provide instant insights that improve customer interactions. By integrating predictive analytics and engaging proactively in the field, the efficiency and quality of issue resolution are greatly enhanced. Ongoing monitoring and assurance for CPE management help to reduce inefficiencies and expenses, boost subscriber satisfaction, and facilitate the rollout of next-generation services. The use of sophisticated analytics and visual tools aids in overcoming business challenges, while also promoting proactive decision-making and effective management of operations across various sectors, such as workforce management and sales/marketing. Additionally, it guarantees the optimization of network performance and reliability, accompanied by thorough reporting and analysis of performance trends. This holistic strategy not only streamlines processes but also cultivates a more adaptive and responsive operational environment, ultimately leading to improved service delivery and customer loyalty.

Media

Media

Integrations Supported

Adobe Marketo Engage
Aqua
CA Flowdock
Flexera One
Freshdesk
HPE Consumption Analytics
IBM Cloud
Infor CRM
Informatica Cloud Application Integration
Ivalua
Juniper Identity Management Service
Microsoft 365
MongoDB
MuleSoft Anypoint Platform
Salesforce
Splunk AppDynamics

Integrations Supported

CDG Elements

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Tata Consultancy Services

Date Founded

1968

Company Location

India

Company Website

www.tcs.com/hobs

Company Facts

Organization Name

ETI Software Solutions

Date Founded

1992

Company Location

United States

Company Website

etisoftware.com

Categories and Features

IoT Device Management

Not specified

Categories and Features

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