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What is TCS OmniStore?

Customers entering retail environments are looking for more than just purchases; they crave unforgettable experiences and joyous moments, like the ease of picking up or returning online orders in-store or snagging an enticing discount from a knowledgeable sales associate on a coveted item. Unfortunately, many retailers struggle with archaic point of sale (POS) systems that lack the modern, customer-centric features needed in today’s market. TCS OmniStoreTM stands out as an innovative unified commerce platform that revolutionizes the shopping journey by integrating into the heart of retail operations. This solution tackles the issues that retailers face with outdated, disconnected systems that are unable to adapt to evolving consumer expectations. It allows businesses to effortlessly create cohesive multichannel customer journeys while swiftly introducing new services and applications, free from the constraints of conventional methods. Additionally, it offers shoppers the flexibility to check out from any spot within the store, ensuring that retail spaces remain dynamic and interconnected, thus creating distinctive micro-experiences that truly engage customers. By utilizing TCS OmniStoreTM, retailers not only enhance their customer interactions but also gain a significant advantage in a competitive landscape, ultimately driving brand loyalty and satisfaction. As a result, the platform not only transforms operations but also redefines what it means to shop in a modern retail setting.

What is Freshop?

Offer your customers a flexible shopping experience that transcends the limitations of a traditional brick-and-mortar store, allowing for effortless purchases from desktop computers, laptops, tablets, or mobile devices. Tailored specifically for the grocery and beverage industries, this platform integrates features that amplify your store's branding and extend your presence in the digital marketplace. It facilitates the communication of discounts, special deals, and printed advertisements—essential components of your customers' shopping experience. You can easily share your weekly promotions via email campaigns and social media, ensuring maximum visibility. Furthermore, the platform allows for the inclusion of interactive advertisements that guide customers to your latest promotions. A key benefit for our clients is the extensive range of tools designed to work in conjunction with eCommerce functionalities, enabling your team to efficiently handle online orders. The Freshop for Stores App empowers personal shoppers to navigate your store effortlessly with their smartphones or tablets, significantly enhancing the shopping experience. This seamless integration not only simplifies order management but also cultivates a more engaging and user-friendly environment for shoppers, making their experience enjoyable and efficient. By prioritizing convenience and accessibility, you can foster customer loyalty and drive repeat business.

Media

Media

Integrations Supported

Actifio
Adenza
Apigee
Aqua
Avaya Aura
Boomi
CA Flowdock
Cloudera
Datadog
Flexera One
Infor CRM
Microsoft 365
MuleSoft Anypoint Platform
Oracle Cloud Infrastructure
Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Tata Consultancy Services

Date Founded

1968

Company Location

India

Company Website

www.tcs.com/omnistore-unified-commerce-solution

Company Facts

Organization Name

Freshop

Date Founded

2014

Company Location

United States

Company Website

www.freshop.com

Categories and Features

Categories and Features

eCommerce

Not specified

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