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What is TCS OmniStore?

Customers entering retail environments are looking for more than just purchases; they crave unforgettable experiences and joyous moments, like the ease of picking up or returning online orders in-store or snagging an enticing discount from a knowledgeable sales associate on a coveted item. Unfortunately, many retailers struggle with archaic point of sale (POS) systems that lack the modern, customer-centric features needed in today’s market. TCS OmniStoreTM stands out as an innovative unified commerce platform that revolutionizes the shopping journey by integrating into the heart of retail operations. This solution tackles the issues that retailers face with outdated, disconnected systems that are unable to adapt to evolving consumer expectations. It allows businesses to effortlessly create cohesive multichannel customer journeys while swiftly introducing new services and applications, free from the constraints of conventional methods. Additionally, it offers shoppers the flexibility to check out from any spot within the store, ensuring that retail spaces remain dynamic and interconnected, thus creating distinctive micro-experiences that truly engage customers. By utilizing TCS OmniStoreTM, retailers not only enhance their customer interactions but also gain a significant advantage in a competitive landscape, ultimately driving brand loyalty and satisfaction. As a result, the platform not only transforms operations but also redefines what it means to shop in a modern retail setting.

What is Micro 21 Dealer Solutions?

For over thirty years, Micro 21 has been dedicated to providing outstanding financial systems specifically designed for car dealerships. The company made its initial foray into the industry in 1974, leveraging programmable calculators to deliver these vital services. Over the years, Micro 21 has continuously evolved alongside advancements in hardware and software technology. The cornerstone of Micro 21's lasting success is its steadfast dedication to its specialized market, concentrating on delivering high-quality financial solutions tailored for the automotive industry. By fostering robust communication with users of their systems, the company stays in tune with the shifting needs of the sector. Furthermore, as financial institutions impose distinct requirements, Micro 21 is prompt in adapting and executing necessary changes. Clients can have confidence that all calculations and disclosures provided by Micro 21 adhere to the Truth in Lending Guidelines, showcasing the company's commitment to both compliance and precision. This dedication not only enhances client relationships but also bolsters Micro 21's standing as a frontrunner in the industry, establishing them as a trusted partner in the automotive finance landscape. Their proactive approach to industry challenges positions them well for future growth and innovation.

Media

Media

Integrations Supported

Actifio
Adenza
Adobe Advertising Cloud
Avaya Aura
BeyondTrust Endpoint Privilege Management
Blueprint
Boomi
Bosch IoT Suite
Cloudera
Creatio
Datadog
Flexera One
HPE Consumption Analytics
IBM Cloud
Microsoft 365
SAP Cloud Platform
Splunk AppDynamics

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$95 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Tata Consultancy Services

Date Founded

1968

Company Location

India

Company Website

www.tcs.com/omnistore-unified-commerce-solution

Company Facts

Organization Name

Micro 21

Company Website

www.m21.com

Categories and Features

Categories and Features

Auto Dealer

Buy-Here-Pay-Here
Collections Management
Contact Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Sales Management
Used Car Lot
Website Integration

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