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What is TCS OmniStore?

Customers entering retail environments are looking for more than just purchases; they crave unforgettable experiences and joyous moments, like the ease of picking up or returning online orders in-store or snagging an enticing discount from a knowledgeable sales associate on a coveted item. Unfortunately, many retailers struggle with archaic point of sale (POS) systems that lack the modern, customer-centric features needed in today’s market. TCS OmniStoreTM stands out as an innovative unified commerce platform that revolutionizes the shopping journey by integrating into the heart of retail operations. This solution tackles the issues that retailers face with outdated, disconnected systems that are unable to adapt to evolving consumer expectations. It allows businesses to effortlessly create cohesive multichannel customer journeys while swiftly introducing new services and applications, free from the constraints of conventional methods. Additionally, it offers shoppers the flexibility to check out from any spot within the store, ensuring that retail spaces remain dynamic and interconnected, thus creating distinctive micro-experiences that truly engage customers. By utilizing TCS OmniStoreTM, retailers not only enhance their customer interactions but also gain a significant advantage in a competitive landscape, ultimately driving brand loyalty and satisfaction. As a result, the platform not only transforms operations but also redefines what it means to shop in a modern retail setting.

What is NEKOM?

NEKOM is committed to improving your experience in omnichannel commerce. It simplifies interactions for both business-to-business and business-to-consumer operations, enabling companies to efficiently oversee their sales across a variety of contemporary retail platforms, such as marketplaces, e-commerce sites, social media, and physical stores. With its well-synchronized interfaces, NEKOM integrates effortlessly with current systems, demanding minimal setup effort. Specifically crafted for retailers and brands, NEKOM guarantees swift project timelines alongside dependable, scalable processes. Its modular design permits businesses to expand their functionalities by incorporating additional features as necessary, positioning NEKOM as a valuable ally in driving business growth. This platform not only connects online and offline channels but also automates all omnichannel workflows, enhancing overall efficiency. Furthermore, NEKOM provides extensive management tools that effectively handle diverse types of orders and credit notes, allowing for precise tracking of various order statuses, the application of discounts during order placement, management of multiple order channels, and a wide array of payment options. Ultimately, NEKOM enables businesses to flourish in an intricate retail environment while adapting to ever-changing market demands.

Media

Media

Integrations Supported

Acquia Cloud Platform
Adenza
Adobe Marketo Engage
Apigee
Appian
Avaya Aura
BeyondTrust Endpoint Privilege Management
CA Flowdock
Datadog
Flexera One
Google Cloud Platform
IBM Cloud
Informatica Cloud Application Integration
Ivalua
Microsoft 365
Salesforce

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$990 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tata Consultancy Services

Date Founded

1968

Company Location

India

Company Website

www.tcs.com/omnistore-unified-commerce-solution

Company Facts

Organization Name

Nekom

Date Founded

2008

Company Location

Austria

Company Website

nekom.com

Categories and Features

Categories and Features

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Returns Management
Shopping Cart

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