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What is TCS OmniStore?

Customers entering retail environments are looking for more than just purchases; they crave unforgettable experiences and joyous moments, like the ease of picking up or returning online orders in-store or snagging an enticing discount from a knowledgeable sales associate on a coveted item. Unfortunately, many retailers struggle with archaic point of sale (POS) systems that lack the modern, customer-centric features needed in today’s market. TCS OmniStoreTM stands out as an innovative unified commerce platform that revolutionizes the shopping journey by integrating into the heart of retail operations. This solution tackles the issues that retailers face with outdated, disconnected systems that are unable to adapt to evolving consumer expectations. It allows businesses to effortlessly create cohesive multichannel customer journeys while swiftly introducing new services and applications, free from the constraints of conventional methods. Additionally, it offers shoppers the flexibility to check out from any spot within the store, ensuring that retail spaces remain dynamic and interconnected, thus creating distinctive micro-experiences that truly engage customers. By utilizing TCS OmniStoreTM, retailers not only enhance their customer interactions but also gain a significant advantage in a competitive landscape, ultimately driving brand loyalty and satisfaction. As a result, the platform not only transforms operations but also redefines what it means to shop in a modern retail setting.

What is ShareMyInsight?

At SMI, we deliver cutting-edge Retail IoT solutions designed to transform conventional retail environments into seamlessly connected omnichannel experiences. Our goal is to empower retailers to make substantial strides in a digitally connected ecosystem, addressing various aspects from supply chain management to merchandising tactics and marketing efforts. Utilizing our cloud-managed Wi-Fi alongside shopper location analytics, businesses can track their performance through essential customer behavior insights. The SMI mesh networking solution houses all necessary components, featuring a dedicated platform equipped with a customized portal for overseeing Wi-Fi services and valuable customer location data to evaluate the effectiveness of their stores in drawing in and retaining shoppers. By identifying customers upon their arrival, retailers open doors for precise communication throughout the shopping experience, ultimately enriching the purchasing journey with enhanced personalization and satisfaction. These technological improvements not only elevate customer engagement but also equip retailers with the agility to respond promptly to shifting consumer demands in an ever-changing marketplace. Furthermore, our innovative approach fosters a deeper understanding of shopper preferences, enabling businesses to tailor their offerings more effectively.

Media

Media

Integrations Supported

AODocs
Actifio
Adenza
Adobe Marketo Engage
BeyondTrust Endpoint Privilege Management
Blueprint
Boomi
Cloudera
Hitachi Content Intelligence
Infor CRM
Juniper Identity Management Service
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce
Splunk AppDynamics

Integrations Supported

AODocs
Actifio
Adenza
Adobe Marketo Engage
BeyondTrust Endpoint Privilege Management
Blueprint
Boomi
Cloudera
Hitachi Content Intelligence
Infor CRM
Juniper Identity Management Service
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce
Splunk AppDynamics

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tata Consultancy Services

Date Founded

1968

Company Location

India

Company Website

www.tcs.com/omnistore-unified-commerce-solution

Company Facts

Organization Name

Cyscom

Company Website

www.sharemyinsight.com

Categories and Features

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

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