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What is TCS Optumera?

As retailers craft their strategies for a post-COVID world marked by rising costs, shifting consumer behaviors, fierce competition, and strict safety regulations, their ability to adapt swiftly has become crucial. This urgent need demands a significant overhaul of retailers' operational frameworks. Moving forward, building resilience is key to unlocking substantial value and facilitating informed decision-making that relies on comprehensive data, predictive analytics, and intelligent, real-time insights tailored to local markets. TCS Optumeraâ„¢ provides an all-encompassing AI-powered retail optimization suite aimed at refining both merchandising and supply chain strategies in a unified manner. By utilizing this innovative technology, retailers have witnessed sales increases of 3-5%, nearly halved the time spent on operations, executed five times more strategies, and achieved a cost reduction of 20-30%. Additionally, it allows for the optimization of customer shopping baskets across multiple channels by considering demand transferability, consumer preferences, predictive analytics, and competitive products, ensuring a personalized shopping experience for every individual. This holistic strategy not only enhances operational efficiency but also equips retailers to excel in a swiftly changing market landscape while nurturing long-lasting consumer relationships.

What is Reflexis ONE?

The Reflexis platform, hosted in the cloud, provides immediate solutions for managing store operations, tasks, and workforce, which assists retailers in alleviating store responsibilities. It also empowers store associates, enabling them to create a seamless omni-channel shopping experience. Reflexis offers its execution and labor management solutions either as standalone options or within a full suite of services. Retailers experience improved coordination of corporate strategies, optimized workload management, effective staff scheduling, and enhanced communication channels. They gain the ability to track performance in real-time and proactively respond to key sales and operational indicators using proven best practices. Reflexis caters to a diverse clientele, including major players in the retail, hospitality, restaurant, and banking industries. By leveraging cloud technology, Reflexis solutions are mobile-friendly, streamlining corporate processes and enhancing visibility for field management. This capability allows associates to engage more effectively with customers and drive sales. Moreover, the integration of these solutions creates a more adaptive atmosphere for retailers, equipping them to swiftly respond to evolving market conditions and customer expectations. As a result, businesses can remain competitive and better serve their clientele in a fast-paced retail landscape.

Media

Media

Integrations Supported

AODocs
Acquia Cloud Platform
Actifio
Adobe Advertising Cloud
AppDynamics
Aqua
Blueprint
CA Flowdock
Cloudera
Commvault Cloud
Datadog
Freshdesk
HPE Consumption Analytics
Hitachi Content Intelligence
Informatica Cloud Application Integration
Marketo
MongoDB
Oracle Cloud Infrastructure
Salesforce

Integrations Supported

AODocs
Acquia Cloud Platform
Actifio
Adobe Advertising Cloud
AppDynamics
Aqua
Blueprint
CA Flowdock
Cloudera
Commvault Cloud
Datadog
Freshdesk
HPE Consumption Analytics
Hitachi Content Intelligence
Informatica Cloud Application Integration
Marketo
MongoDB
Oracle Cloud Infrastructure
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tata Consultancy Services

Date Founded

1968

Company Location

India

Company Website

www.tcs.com/optumera-digital-merchandising-suite

Company Facts

Organization Name

Reflexis Systems

Date Founded

2001

Company Location

United States

Company Website

www.reflexisinc.com

Categories and Features

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Time Clock

Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking

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