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What is TEKConnectGov?

TEKConnectGov provides customized software solutions for municipalities, aimed at improving the operational efficiency of city services, which in turn positively impacts local communities. With a diverse selection of modular components, cities can select features that align with their individual requirements. Residents can easily apply for, monitor, and pay for permits using a convenient online platform. Additionally, the software facilitates the handling of notifications and property-related grievances, thereby strengthening the bond between local governments and their citizens. This system highlights the significance of citizen participation as an essential resource for urban development. By adopting robust asset management strategies, municipalities can minimize downtime and cut repair costs significantly. Moreover, city staff members can manage time entries from any location, offering operational flexibility. The online facility reservation system enhances the utilization of city resources, while the complaint management feature allows for effective tracking of nuisance issues connected to particular properties or persons. Our experienced team is dedicated to optimizing workflows, minimizing paperwork, and empowering local officials. In addition, the public-facing portal seamlessly integrates with the existing city website, designed for ease of use, ensuring that applications are simple and accessible. This all-encompassing strategy not only boosts operational efficacy but also cultivates community engagement and transparency, making it easier for residents to connect with their local government. Ultimately, TEKConnectGov is committed to transforming municipal operations for the betterment of all.

What is NovoGov?

NovoGov gives local government leaders real visibility into the work their teams perform every day. The cloud platform connects work orders, infrastructure and municipal asset management, maintenance, code enforcement, permitting and licensing, inspections, and solid waste, so nothing falls through the cracks and every task is accounted for. Because the system is fully mobile, crews record work where it happens, attaching photos and documents, scanning barcodes, and capturing GPS without returning to the office. Built-in GIS mapping integrates with Esri ArcGIS, while detailed cost capture for labor, parts, and FEMA or grant funding supports budgeting and reimbursement. An online citizen portal lets residents submit requests and follow their status at any time, strengthening trust with the community. Configurable fields, consistent interfaces, and on-demand video tutorials and user guides make it easy to adopt across departments. Founded in 1999, Novo Solutions has focused on the public sector for over two decades. Request a demo to receive quote-based pricing.

Media

Media

Integrations Supported

Integrations Supported

ArcGIS
ArcGIS CityEngine

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing is quote-based and tailored to each organization's size and modules. Request a demo for a quote.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TEKConnectGov

Company Location

United States

Company Website

www.tekconnectgov.com

Company Facts

Organization Name

Novo Solutions

Date Founded

1999

Company Location

United States

Company Website

novosolutions.com

Categories and Features

Code Enforcement

Document Management
Inspection Management
Planning & Zoning

Government

Code Enforcement
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Work Order Management

Municipal

Code Enforcement
Inventory Management
License Issuance
Permit Issuance
Planning & Zoning
Work Order Management

Public Works

Document Management
Fixed Asset Management
Work Order Management

Categories and Features

Customer Service

Not specified

Facility Management

Asset Management
Commercial Properties
Equipment Management
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Schools
Vendor Management
Work Order Management

Help Desk

Not specified

IT Asset Management

Not specified

Maintenance Management

Asset Tracking
Inventory Management
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Municipal

Inventory Management
Work Order Management

Public Works

Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Service Request Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Routing
Scheduling
Task Management

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