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What is TEMExpert?

TEMExpert Business Intelligence empowers organizations to track historical spending and usage, extract valuable insights from analytics and reports, and perform thorough assessments of their telecom environment's condition. This innovative platform boasts outstanding performance, sophisticated analytical tools, cost-effective ownership, rapid report generation, and excellent self-service capabilities for users. Since its launch, Business Intelligence has served as a cornerstone of Convergence, supported by a team with a collective experience exceeding three decades in the industry. While performing historical audits to identify overcharges can be advantageous and lead to immediate benefits, it fails to tackle the larger challenge of improving the long-term management of telecom costs; given that overcharges and billing errors often recur annually, a more enduring solution is required. To effectively oversee and enhance telecom expenditures over time, organizations must adopt continuous monitoring and improvement strategies that focus on sustainability and proactive management. Additionally, integrating these strategies will help create a more resilient approach to telecom expense management.

What is TeleSource Connect?

TeleSource, in conjunction with its proficient team and the Connect software, presents a comprehensive Asset Management and Reporting Platform that caters to a wide array of technologies such as Cloud Voice, VoIP, IoT, SDWAN, Wireline, Wireless, Mobility, and Inventory Logistics. By utilizing the functionalities of TeleSource Connect and the insights from our Industry Team, we offer customized Asset Management solutions tailored to the unique needs of your organization. Our offerings tackle essential challenges, including bandwidth discovery, technology deployment, project management, and efficient asset capture through a single, integrated database powered by Connect. Moreover, we manage auditing, expense and billing oversight, purchasing, and consolidated billing, guaranteeing seamless operations with the assistance of our 24/7 Technical Assistance Centers that specialize in mobility, wireline, 5G, and IoT solutions. This all-encompassing strategy not only facilitates efficient asset management for clients but also ensures they receive continuous support from our committed team of experts, fostering a robust partnership that enhances operational effectiveness. Ultimately, our goal is to empower organizations to navigate the complexities of technology management with confidence and ease.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Convergence Analytics

Date Founded

2007

Company Location

Belgium

Company Website

www.convergence-analytics.com

Company Facts

Organization Name

TeleSource

Date Founded

1996

Company Location

United States

Company Website

www.telesourceinc.net

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Categories and Features

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

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