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What is TIM4biz Call Accounting?
A call accounting system fundamentally gathers and stores information about telephone calls from different telephone systems for future analysis by a person or a computer. In a standard corporate environment, a telephone setup that includes several extensions or handsets is known as a PBX (Private Branch Exchange) or PABX (Private Automated Branch Exchange), which serves to connect numerous phone lines with the local telephone exchange, linking it directly to the office's handsets. Furthermore, PBX extensions are not limited to just human-operated devices; they also include extensions for auto attendants, hunt groups, voice mail systems, fax machines, and various other technologies, which collectively improve communication efficiency across the organization. The adaptability of these systems empowers businesses to optimize their communication processes while also delivering insightful data through call analysis. Ultimately, this not only enhances operational effectiveness but also supports strategic decision-making based on communication patterns.
What is Gphone?
A cloud-based phone system, often referred to as PBX (Private Branch Exchange), allows businesses, regardless of their size, to access a sophisticated telecommunications solution without the hefty investment required for traditional physical phone setups. Managed entirely by GlobalPhone, your trusted Voice-over-IP service provider, this system offers seamless operation from any location, be it your workplace, home, or on-the-go via mobile devices, ensuring uninterrupted access to your office phone system. With this service, you unlock a suite of advanced features typically available only to large corporations, including auto-attendants, call centers, hunt groups, conferencing tools, call recording, and voicemail functionalities. Unlike conventional telecommunications that depend on outdated copper wiring for connecting to an on-site PBX, SIP trunking replaces these old connections with Voice over Internet Protocol (VoIP) technology, creating a virtual trunk that effectively carries voice traffic to your phone system. This innovative method not only minimizes expenses but also significantly improves the efficiency and dependability of your business communications. Furthermore, the adaptability of a hosted phone system means that your team can stay connected and productive, no matter where they are located.
Integrations Supported
RMS Cloud
API Availability
Has API
API Availability
Has API
Pricing Information
$8 per month
Free Trial Offered?
Free Version
Pricing Information
$14.75 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TIM Technologies
Date Founded
2006
Company Location
Australia
Company Website
www.tim4biz.com
Company Facts
Organization Name
GlobalPhone
Date Founded
1995
Company Location
United States
Company Website
www.gphone.com
Categories and Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911