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Ratings and Reviews 0 Ratings
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What is TIM4biz Call Accounting?
A call accounting system fundamentally gathers and stores information about telephone calls from different telephone systems for future analysis by a person or a computer. In a standard corporate environment, a telephone setup that includes several extensions or handsets is known as a PBX (Private Branch Exchange) or PABX (Private Automated Branch Exchange), which serves to connect numerous phone lines with the local telephone exchange, linking it directly to the office's handsets. Furthermore, PBX extensions are not limited to just human-operated devices; they also include extensions for auto attendants, hunt groups, voice mail systems, fax machines, and various other technologies, which collectively improve communication efficiency across the organization. The adaptability of these systems empowers businesses to optimize their communication processes while also delivering insightful data through call analysis. Ultimately, this not only enhances operational effectiveness but also supports strategic decision-making based on communication patterns.
What is Horizon Hosted Telephony?
The leading telephone systems currently prevailing in the UK market are the Horizon Hosted Cloud system and the Panasonic NS-700 Office system, both celebrated for their outstanding capabilities. The Horizon Hosted Telephony functions as a Cloud-based service, leveraging remote Data Centres for its switching operations while utilizing VoIP technology to facilitate Internet-based calls. Each of these systems comes with complimentary Polycom VVX 411 handsets over a three-year agreement, provided you choose one of our tailored VoIP services for Internet connectivity. This might involve a Converged voice and data circuit that dedicates a segment of bandwidth specifically for voice traffic, guaranteeing consistently high audio quality, even during peak data usage. Typically, businesses can anticipate considerable savings in both initial outlays and ongoing costs while enjoying access to advanced features. In addition to enhancing communication efficiency, these systems also play a crucial role in optimizing cost management for organizations, making them a wise investment for modern enterprises. Ultimately, the combination of technology and affordability makes these systems particularly appealing to a wide range of businesses.
API Availability
Has API
API Availability
Has API
Pricing Information
$8 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TIM Technologies
Date Founded
2006
Company Location
Australia
Company Website
www.tim4biz.com
Company Facts
Organization Name
Horizon Telecom
Date Founded
2012
Company Location
United Kingdom
Company Website
www.horizontelecom.co.uk/our-telephone-systems/
Categories and Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing