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What is TINA?

TINA emerges as a leading web-based ERP system specifically designed for the travel industry, aimed at improving office management and optimizing operations to increase overall efficiency and productivity. Serving as a Travel IntraNet Application, it functions as an ERP (Enterprise Resource Planning) solution that assists travel professionals in effectively organizing their workflows. TINA adeptly manages various facets of the travel business, including bookings, invoicing for clients and suppliers, payment processing, and settlements. Moreover, it offers seamless integration for bookings made through external platforms, such as GDS, hotel wholesalers, and airlines, thanks to its XML import functionality. This integration empowers travel agencies to handle orders and documentation in a way that aligns with their unique operational requirements. To further enhance office management, TINA provides users with crucial tools, including automated customer profiles, task management modules, sales force management features, comprehensive automated reporting, visual dashboards, calendar tools, timely alerts, credit limit monitoring, and user tracking to spot trends in daily activities. Beyond merely simplifying processes, TINA also serves to empower travel agencies with innovative solutions and effective resource management strategies, ultimately leading to a significant boost in productivity. As the travel industry continues to evolve, TINA remains at the forefront, adapting to new challenges and helping agencies thrive in a competitive landscape.

What is Mercury Office?

Mercury Office is a sophisticated travel agency database designed specifically for the requirements of travel agents. It allows front office staff to effortlessly create customer booking files, track payments, and send welcome home letters. Meanwhile, back office teams can effectively manage supplier payments, conduct bank reconciliations, handle staff payroll, and evaluate the business's profitability. A notable feature of Mercury Office is its fully web-based interface, which provides global access while ensuring that your data remains secure with advanced protections. The development of this system involved collaboration with experienced front office travel agents, ensuring a user-friendly experience in every aspect. Furthermore, its powerful reporting functionality gives back office personnel the necessary resources to streamline processes such as reconciliation and supplier payment management. This comprehensive approach not only improves operational efficiency but also empowers travel agencies to concentrate more on delivering exceptional service to their clients. With Mercury Office, travel agencies can elevate their administrative capabilities and enhance client satisfaction significantly.

Media

Media

Integrations Supported

RateHawk

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$65 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

dcs plus

Date Founded

2002

Company Location

Romania

Company Website

www.dcsplus.net/products/tina-erp-solution/what-is-tina

Company Facts

Organization Name

Ease Technology

Date Founded

2004

Company Location

United Kingdom

Company Website

www.easetechnology.co.uk/articles/Mercury-Office---The-complete-travel-office-solution/2/

Categories and Features

Travel Agency

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Single / Group Reservations

Categories and Features

Travel Agency

Customer Database
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Single / Group Reservations

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