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Ratings and Reviews 0 Ratings
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What is TINA?
TINA emerges as a leading web-based ERP system specifically designed for the travel industry, aimed at improving office management and optimizing operations to increase overall efficiency and productivity. Serving as a Travel IntraNet Application, it functions as an ERP (Enterprise Resource Planning) solution that assists travel professionals in effectively organizing their workflows. TINA adeptly manages various facets of the travel business, including bookings, invoicing for clients and suppliers, payment processing, and settlements. Moreover, it offers seamless integration for bookings made through external platforms, such as GDS, hotel wholesalers, and airlines, thanks to its XML import functionality. This integration empowers travel agencies to handle orders and documentation in a way that aligns with their unique operational requirements. To further enhance office management, TINA provides users with crucial tools, including automated customer profiles, task management modules, sales force management features, comprehensive automated reporting, visual dashboards, calendar tools, timely alerts, credit limit monitoring, and user tracking to spot trends in daily activities. Beyond merely simplifying processes, TINA also serves to empower travel agencies with innovative solutions and effective resource management strategies, ultimately leading to a significant boost in productivity. As the travel industry continues to evolve, TINA remains at the forefront, adapting to new challenges and helping agencies thrive in a competitive landscape.
What is Mercury Office?
Mercury Office is a sophisticated travel agency database designed specifically for the requirements of travel agents. It allows front office staff to effortlessly create customer booking files, track payments, and send welcome home letters. Meanwhile, back office teams can effectively manage supplier payments, conduct bank reconciliations, handle staff payroll, and evaluate the business's profitability. A notable feature of Mercury Office is its fully web-based interface, which provides global access while ensuring that your data remains secure with advanced protections. The development of this system involved collaboration with experienced front office travel agents, ensuring a user-friendly experience in every aspect. Furthermore, its powerful reporting functionality gives back office personnel the necessary resources to streamline processes such as reconciliation and supplier payment management. This comprehensive approach not only improves operational efficiency but also empowers travel agencies to concentrate more on delivering exceptional service to their clients. With Mercury Office, travel agencies can elevate their administrative capabilities and enhance client satisfaction significantly.
Integrations Supported
RateHawk
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$65 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
dcs plus
Date Founded
2002
Company Location
Romania
Company Website
www.dcsplus.net/products/tina-erp-solution/what-is-tina
Company Facts
Organization Name
Ease Technology
Date Founded
2004
Company Location
United Kingdom
Company Website
www.easetechnology.co.uk/articles/Mercury-Office---The-complete-travel-office-solution/2/
Categories and Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Categories and Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations