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Ratings and Reviews 0 Ratings
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What is TINA?
TINA emerges as a leading web-based ERP system specifically designed for the travel industry, aimed at improving office management and optimizing operations to increase overall efficiency and productivity. Serving as a Travel IntraNet Application, it functions as an ERP (Enterprise Resource Planning) solution that assists travel professionals in effectively organizing their workflows. TINA adeptly manages various facets of the travel business, including bookings, invoicing for clients and suppliers, payment processing, and settlements. Moreover, it offers seamless integration for bookings made through external platforms, such as GDS, hotel wholesalers, and airlines, thanks to its XML import functionality. This integration empowers travel agencies to handle orders and documentation in a way that aligns with their unique operational requirements. To further enhance office management, TINA provides users with crucial tools, including automated customer profiles, task management modules, sales force management features, comprehensive automated reporting, visual dashboards, calendar tools, timely alerts, credit limit monitoring, and user tracking to spot trends in daily activities. Beyond merely simplifying processes, TINA also serves to empower travel agencies with innovative solutions and effective resource management strategies, ultimately leading to a significant boost in productivity. As the travel industry continues to evolve, TINA remains at the forefront, adapting to new challenges and helping agencies thrive in a competitive landscape.
What is Merkur Travel Office?
The travel industry is witnessing a significant shift as online booking platforms increasingly take the lead, attracting customers away from conventional travel agencies. This shift is primarily driven by the growing number of internet users who enjoy the ease of booking their travel arrangements online. To stay relevant in this competitive landscape, traditional travel agencies must focus on delivering exceptional customer service as their unique selling point. For smaller and medium-sized agencies, improving operational efficiency presents an essential challenge that must be tackled promptly. Finding the right equilibrium between cutting costs and upholding excellent service quality is crucial for survival. In this dynamic environment, it is imperative for travel agencies to adjust their business size according to changing economic conditions. With a rich history of over twenty years in travel technology, Merkur’s Travel Office 9.0 has been designed specifically to cater to the needs of small and medium-sized travel agencies, equipping them with the tools necessary to succeed in a challenging market. This specialized software not only optimizes daily operations but also elevates the overall customer experience, enabling agencies to retain their competitive advantage in the face of rising online booking options. Ultimately, the integration of such tailored solutions can lead to improved customer relationships and sustained growth for travel agencies navigating this new era.
Integrations Supported
RateHawk
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$50 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
dcs plus
Date Founded
2002
Company Location
Romania
Company Website
www.dcsplus.net/products/tina-erp-solution/what-is-tina
Company Facts
Organization Name
Merkur Systems
Company Location
Germany
Company Website
www.merkursoft.de
Categories and Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Categories and Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations