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What is TIS?

A comprehensive insurance software solution designed specifically for firms that handle both personal and commercial lines of business. The system's individual modules operate on a shared database and a centralized set of business rules for effective data oversight. It provides a multitude of core functions critical to the insurance sector, such as managing client accounts, overseeing underwriting processes, creating policies and endorsements, processing claims, and managing co-insurance and reinsurance activities. Furthermore, it offers capabilities for billing, payment collection, cash management, as well as agency and commission tracking, production workflows, and detailed management reporting—all within a flexible platform that accommodates multiple companies, currencies, and languages. In addition, the software includes features for reinsurance accounting, automated underwriting systems, an Insurance Products Generator, and a rating tool designed to enhance operational efficiency. This powerful software not only simplifies policy administration and agent commission management, but it also plays a crucial role in the ongoing evolution of insurance operations. With its extensive functionalities, the platform ensures that insurance providers can efficiently adapt to the changing landscape of the industry.

What is Cara?

Cara by Oyster Technologies, Inc. is a comprehensive AI-driven service and communication platform tailored for insurance agencies, brokerages, and MGAs. It unifies policy servicing, customer support, and internal collaboration under one intelligent system, powered by domain-trained generative AI. The platform consists of modular components that work together—Copilot, Service, Communication, and Knowledge—each designed to automate distinct parts of the insurance workflow. With Copilot, agents can analyze quotes, compare contracts, summarize policies, and automate form generation for faster bind submissions. The Service module centralizes all customer inquiries into a unified ticketing environment, where AI drafts responses, generates COIs, and automates follow-ups. Cara’s Communication AI enables around-the-clock support via voice and email, triaging calls, capturing claim FNOLs, and routing requests instantly. The Knowledge module lets teams upload and search across vast document sets, extracting insights and answers from policy data with secure, private AI models. Integrations with leading CRMs and AMS platforms, including Google Workspace, Outlook, Salesforce, and HubSpot, ensure a seamless fit within existing infrastructure. Designed with compliance and privacy at its core, Cara keeps all client and policy data encrypted and agency-owned. By automating over 70% of servicing workflows and saving each agent more than 10 hours per week, Cara transforms insurance operations into a faster, smarter, and more scalable business model.

Media

Media

Integrations Supported

Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft Outlook
Salesforce

Integrations Supported

Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft Outlook
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Comtec Global

Company Website

www.comtecglobal.com/tis

Company Facts

Organization Name

Oyster Technologies

Date Founded

2024

Company Location

United States

Company Website

www.getcara.ai/

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

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