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What is TLanX?

TLanX is a cutting-edge peer-to-peer mesh VPN that facilitates secure private networking by allowing devices to connect directly, thus removing the necessity for centralized gateways, all while ensuring robust end-to-end encryption and automatic relay fallback. This innovative technology works effortlessly behind various home routers, firewalls, CGNAT, and cloud virtual machines, negating the need for any port forwarding. Among its many features are customizable access control lists that can be adjusted according to device, network, protocol, port, and schedule, as well as a private DNS that supports custom internal records. Furthermore, TLanX is equipped with intelligent routing capabilities that include automatic path optimization and the ability to manage multiple networks with isolated IP spaces, along with the functionality to advertise site-to-site subnets with high availability failover. The platform also accommodates Layer 2/VLAN configurations, such as 802.1Q, trunk ports, and MAC learning, while offering fleet management options like remote restarts, mandatory updates, health monitoring, and live traffic metrics. TLanX provides native agents that are compatible with Windows, Linux, and macOS, and its free plan allows users to connect up to five devices and two networks, making it an appealing choice for a diverse range of individuals. With its extensive features and user-friendly design, TLanX is an exceptional option for anyone in search of a reliable and flexible VPN solution that meets modern networking needs effectively.

What is HelpWire?

HelpWire is a remote support solution compatible with Windows, macOS, and Linux. Technicians can invite users to a session through a shared link, eliminating the need for the person receiving support to register an account or provide login details. For ongoing maintenance or unresolved issues, technicians can enable unattended access and reconnect to the device later without requiring the user to join another session. The connection can also be restored automatically after the remote computer restarts. HelpWire is designed to provide responsive control by prioritizing direct peer-to-peer communication. If a direct route cannot be established because of network restrictions, the service automatically uses a relay connection instead. Remote sessions are secured with TLS and AES-256 encryption. Core features: - Account-free client access – users can join a support session directly from an invitation link without registration or credentials. - Automatic reconnection after reboot – resume work on the remote device once it restarts. - Windows UAC elevation – handle tasks that require administrator privileges during a remote session. - Cross-device file transfer – exchange files between the technician’s and client’s computers while connected. - Linux Wayland compatibility – provide support on Ubuntu 22.04+, Fedora, and other distributions that use Wayland as their standard display system. - Parallel remote connections – allow a technician to support several clients simultaneously or enable multiple operators to work within one session. - All-monitor access – view and control every display connected to the client device from a single workspace. - Two-factor authentication – strengthen account security with an additional verification step. - Compatibility with restricted networks – establish remote support connections in firewall-controlled environments without complex network configuration.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free plan; paid plans per seat
Free Version
Free Trial Offered?

Pricing Information

$0
The product is completely free of charge, no fees and no ads
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TLanX

Date Founded

2024

Company Location

Vietnam

Company Website

tlanx.com

Company Facts

Organization Name

Electronic Team, Inc.

Date Founded

2001

Company Location

United States

Company Website

www.helpwire.app/

Categories and Features

VPN

Anonymous Browsing
DNS Leak Protection
For Digital Security
For Financial Security
For Gaming
For Streaming
Kill Switch
Multi-Language
Multi-Protocol
Peer-to-Peer
Policy Management
Remote Access
Web Inspection
White Label

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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