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What is TOCR?

Since it was launched in 2002, we have consistently refined our OCR engine, referred to as TOCR. Over the years, TOCR has evolved from an innovative software tool into a robust, scalable, and highly accurate solution embraced by numerous governmental bodies and corporate entities around the globe. With its design prioritizing seamless integration, TOCR is mainly favored by large-scale integrators in search of a thoroughly vetted solution. At the heart of Transym's mission is a dedication to delivering unmatched accuracy and reliability. In the last decade, we have significantly upgraded TOCR to provide a remarkable range of benefits for integrators. Ensuring precision in high-volume document scanning is crucial for enhancing cost-effectiveness, especially when compared to traditional manual data entry methods. Extensive research by OCR specialists at Prime Recognition in the United States reveals that a staggering 66% of all lifetime imaging costs arise from the need to rectify errors, underscoring the critical nature of accuracy in this industry. This statistic not only highlights the significance of our advanced OCR technology but also reiterates its role in assisting businesses to reduce expenses while improving operational efficiency. As we continue to innovate, we remain committed to solving the challenges faced by organizations in managing their document processing needs.

What is Navis Rezforce?

Our hiring, training, and assessment processes are designed to select only the most exceptional agents located in the US, who maintain an outstanding booking accuracy rate of 99.89% for our clients. Each client interaction yields valuable guest lead information that can be leveraged for second-chance bookings, thereby enhancing your marketing database. With RezForce Lux, our agents strive to meet the esteemed 5-Star certification benchmarks established by Forbes Travel Guide, leading to an impressive overall satisfaction rating of 99%. By adeptly managing both fixed and variable labor costs, you can significantly increase your profitability in response to fluctuating business demands. Furthermore, our pay-for-performance pricing model ensures that you incur charges only when we successfully manage or secure your reservation calls, fostering a risk-free collaboration. This approach allows you to invest in services that have a direct impact on your growth with complete confidence. Ultimately, our commitment to quality and performance not only enhances your customer experience but also drives your business success.

Media

Media

Integrations Supported

NAVIS Direct Booking Platform

Integrations Supported

NAVIS Direct Booking Platform

API Availability

Has API

API Availability

Has API

Pricing Information

$40 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Transym Computer Services

Date Founded

1980

Company Location

United Kingdom

Company Website

www.transym.com

Company Facts

Organization Name

NAVIS

Date Founded

1987

Company Location

United States

Company Website

naviscrm.com/services/call-center/

Categories and Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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