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What is TRAY?

TRAY is a cloud-based software solution designed to empower merchants in the Family Entertainment and Amusement sectors to offer on-demand services. Its comprehensive product suite features self-order kiosks, online ordering capabilities, electronic waivers, and a mobile application. Additionally, TRAY facilitates the booking of parties and reservations. The platform boasts integration options that enable automated email marketing, manage inventory, support cashless gambling cards, and handle third-party online orders seamlessly. Furthermore, TRAY's kiosks work with the majority of prominent point-of-sale systems, allowing businesses to implement self-service options without overhauling their existing technological infrastructure. With a focus on self-service, TRAY's kiosks come equipped with an engaging and user-friendly interface that prioritizes visual content. Merchants can further personalize these kiosks to reflect their brand identity from the initial interaction through to payment. Notably, TRAY's platform is adaptable, making it suitable for both small operators with a single location and larger enterprises. This flexibility ensures that businesses of varying sizes can leverage TRAY's capabilities to enhance their customer experience effectively.

What is Kayana Self-Service Kiosk?

The Self-Service Kiosk serves as an engaging ordering solution tailored for restaurants and various food-service establishments, empowering customers to browse menus, customize their choices, and process payments directly at the kiosk, while also integrating seamlessly with Kayana’s point-of-sale and kitchen display systems. Customers can effortlessly navigate through available options, adjust their selections to include additional items, and incorporate suggested offerings before completing their transactions. Restaurant owners benefit from the ability to oversee their menus from a centralized platform, ensuring a uniform brand experience across multiple locations. The kiosk comes in various designs, such as floor-standing, wall-mounted, and countertop models, making it versatile for different service settings. Kayana promotes this system as particularly well-suited for quick-service restaurants, cafés, food courts, stadiums, and businesses with multiple locations. In addition to the kiosk, Kayana provides supportive tools for sales analysis and management, further optimizing operational effectiveness. The software supports a hybrid ordering model, allowing for both self-service and attendant-assisted transactions, which helps establishments efficiently manage customer orders in conjunction with their existing Kayana systems, thereby significantly enhancing the overall dining experience. This innovation not only streamlines the ordering process but also contributes to increased customer satisfaction and operational productivity.

Media

Media

Integrations Supported

Agilysys Golf
Agilysys Spa
Agilysys Stay
MarketMan
Olo
Popconvert
RASI

Integrations Supported

Epos Now

API Availability

API Availability

Has API

Pricing Information

$89 per month

Pricing Information

Hardware can be purchased outright or paid over time; Kayana software is offered on a monthly plan.

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Vendsy

Date Founded

2013

Company Location

United States

Company Website

tray.com

Company Facts

Organization Name

Kayana

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/self-service-kiosks/

Categories and Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Point of Sale

Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Categories and Features

Kiosk

Not specified

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