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What is TRIMS?

TRIMS is an advanced cloud-based retail management platform that unifies inventory, sales, fulfillment, and analytics into one intelligent ecosystem. Designed for modern retailers, TRIMS automates manual workflows, connects physical and digital stores, and provides complete visibility into every aspect of business performance. The platform’s modular structure includes specialized solutions—TRIMS Backoffice for inventory control, CYGNUS EPOS for in-store transactions, WMS for warehouse management, PickStation for sales fulfillment, CRM for customer loyalty, Vision for reporting and business intelligence, and Mobile for on-the-go management. TRIMS integrates directly with major eCommerce, logistics, and accounting platforms such as Shopify, Magento, WooCommerce, Farfetch, Klarna, Shipster, and Xero, creating a seamless omnichannel experience. With real-time stock visibility, centralized purchasing, and automated replenishment, retailers can reduce waste, prevent overselling, and improve profitability. The system’s intuitive dashboards offer powerful analytics and clear reporting for managers and finance teams to track performance at every level. TRIMS’ cloud-first design ensures accessibility across devices, including dedicated iOS and Android apps for mobile operations. Retailers benefit from flexible product mapping, multi-location control, and accurate synchronization of online and offline data. Known for its strong customer support and reliability, TRIMS empowers growing retail businesses to scale efficiently without adding complexity. By combining automation, integration, and insight, TRIMS transforms retail operations into a connected, data-driven experience built for long-term success.

What is Rilk?

Rilk was built by people who resell refurbished electronics, for the problem generic inventory tools skip: the same model is not the same unit. Every phone, laptop or console carries its own serial or IMEI, its own grade, its own cost and its own sale. Rilk tracks each unit from the purchase order it arrived on, through receiving, grading and any regrading, into the bin it sits in, onto the order it shipped on and against the payout it settled in. When a return comes back, the unit is received, graded again and either restocked or sent for repair, with its history intact. Around that sits the rest of the operation: one order queue across Amazon, Walmart, eBay, Shopify, Back Market, Newegg and more; labels bought on the order with rate shopping across UPS, FedEx and USPS; pick lists and bulk shipping; FBA and WFS inbound shipments. Free covers orders and labels up to 500 orders a month with no credit card. Serial tracking, warehouse and returns are on Pro.

Media

Media

Integrations Supported

Shopify
ChannelAdvisor

Integrations Supported

Shopify
Amazon
Etsy
Mirakl
PayWhirl
Rithum
SPS Commerce
Walmart
WooCommerce
eBay

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$0/month
Free: $0/month. One company, first 500 orders a month included, Amazon, Walmart, eBay, Shopify and WooCommerce, shipping labels on your own carrier accounts, rate shopping, orders and product catalog. No credit card to start.

Pro: $999/month minimum, one company. Everything in Free, plus Back Market, Newegg, Etsy, Temu listings and PayWhirl orders; full inventory with warehouses, bins and serials; purchase orders and FBA inbound; bulk shipping, picking and routes; returns, regrading and full reports. One 14-day Pro trial per account, no card on file.

Ultimate: custom pricing, book a call. Everything in Pro, plus Mirakl retailers, SPS Commerce and retailer EDI, multiple companies on one account, advanced analytics and a dedicated customer success manager.

Usage: $0.30 per order shipped, $0.05 per Amazon-fulfilled (FBA) order. Free includes the first 500 orders each month; paid plans bill from order one. Cancelled and unshipped orders are never billed. No per-channel fees on any plan.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Swan Retail

Company Location

United Kingdom

Company Website

www.swanretail.co.uk/trims/

Company Facts

Organization Name

Rilk LLC

Date Founded

2026

Company Location

Brooklyn, NY, United States

Company Website

rilk.ai

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management

Categories and Features

Inventory Management

Rilk manages inventory as a tangible record: detailing the specific warehouse, bin location, quantity, and for serialized items, the precise unit. You can receive goods based on a purchase order, scan items into designated bins, relocate them as needed, and conduct inventory counts. What sets serialized inventory apart is its unique tracking. Each serial number or IMEI is associated with its own cost, condition, and historical data, tracing back to the purchase order it originated from and forward to the order it was dispatched on. Even regraded items maintain their historical records, and returned products are linked to their original entry. Kits and bundles function as a single SKU while depleting their individual components. Costs are attributed to each unit based on vendor information and purchase orders, enabling accurate profit calculations based on actual purchase prices rather than averages. Rilk provides reports on available stock, valuation, and transaction history. The system includes features for managing inventory, warehouses, serial numbers, and purchase orders, but does not offer demand forecasting or reorder recommendations.

Barcoding / RFID
Kitting
Multi-Channel Management
Product Identification
Reporting/Analytics
Supplier Management
Warehouse Management

Multi-Channel eCommerce

Rilk allows you to manage all your sales channels seamlessly from a single platform, without incurring fees for each channel. The free version connects to Amazon, Walmart, eBay, Shopify, and WooCommerce, while the Pro version expands to include Back Market, Newegg, Etsy, Temu, and PayWhirl orders. The Ultimate package further enhances your options by integrating Mirakl retailers like Best Buy, Macy's, Kohl's, Saks, Nordstrom, Wayfair, Walmart DSV, and retailer EDI via SPS Commerce and Rithum. All orders from these channels are organized in one unified queue, complete with the respective order numbers, ship-by dates, and buyer shipping methods. You can ship orders directly, and tracking information is sent back to the original channel. In the Pro version, inventory levels are managed from a single stock pool, allowing you to selectively enable which channels Rilk will oversee for your product listings. Payouts are streamlined to provide a comprehensive overview. Settlements for Amazon, Walmart, and eBay are automatically reconciled with the orders, while other channels can be reconciled by uploading the retailer's remittance files. This system ensures you know the actual payment received for each order, rather than just the listed price.

Catalog Management
Channel Management
Data Synchronization
Inventory Management
Marketplace Integration
Order Management
Returns Management

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