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What is TRIMS?

TRIMS is an advanced cloud-based retail management platform that unifies inventory, sales, fulfillment, and analytics into one intelligent ecosystem. Designed for modern retailers, TRIMS automates manual workflows, connects physical and digital stores, and provides complete visibility into every aspect of business performance. The platform’s modular structure includes specialized solutions—TRIMS Backoffice for inventory control, CYGNUS EPOS for in-store transactions, WMS for warehouse management, PickStation for sales fulfillment, CRM for customer loyalty, Vision for reporting and business intelligence, and Mobile for on-the-go management. TRIMS integrates directly with major eCommerce, logistics, and accounting platforms such as Shopify, Magento, WooCommerce, Farfetch, Klarna, Shipster, and Xero, creating a seamless omnichannel experience. With real-time stock visibility, centralized purchasing, and automated replenishment, retailers can reduce waste, prevent overselling, and improve profitability. The system’s intuitive dashboards offer powerful analytics and clear reporting for managers and finance teams to track performance at every level. TRIMS’ cloud-first design ensures accessibility across devices, including dedicated iOS and Android apps for mobile operations. Retailers benefit from flexible product mapping, multi-location control, and accurate synchronization of online and offline data. Known for its strong customer support and reliability, TRIMS empowers growing retail businesses to scale efficiently without adding complexity. By combining automation, integration, and insight, TRIMS transforms retail operations into a connected, data-driven experience built for long-term success.

What is Swan Retail System?

The Swan Retail System (SRS) is a robust omnichannel retail management solution that integrates customer order processing, inventory management, accounting, merchandising, supply chain logistics, and e-commerce capabilities into a single platform. It supports a range of inventory types, such as units, financial products, catalogs, kits, and non-stock items, providing real-time updates on stock levels for both in-store and online sales, along with alerts for when restocking is necessary. In addition, the system manages the complete purchasing and logistics workflow, efficiently handling everything from purchase orders and vendor coordination to tracking containers, managing warehouses, and ensuring timely delivery. SRS easily connects with electronic point of sale (EPOS) systems, customer loyalty programs, e-commerce solutions like WooCommerce and Shopify, as well as CRM and accounting tools, creating a unified database and centralized management for both online and physical retail operations. Designed for a wide array of retail sectors including furniture, home goods, garden centers, department stores, and specialty shops, it also supports different types of customer accounts, such as trade, employee, and store cards. Ultimately, SRS strives to optimize operational processes and elevate the shopping experience for customers across all retail platforms, making it an invaluable asset for retailers looking to enhance their service quality.

Media

Media

Integrations Supported

Shopify
ChannelAdvisor
Fetchify
Mailchimp
Maxoptra
Omnisend
Sage 100
Visualsoft eCommerce
WooCommerce
ZeroBounce

Integrations Supported

Shopify
ChannelAdvisor
Fetchify
Mailchimp
Maxoptra
Omnisend
Sage 100
Visualsoft eCommerce
WooCommerce
ZeroBounce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Swan Retail

Company Location

United Kingdom

Company Website

www.swanretail.co.uk/trims/

Company Facts

Organization Name

Swan Retail

Date Founded

2004

Company Location

United Kingdom

Company Website

www.swanretail.co.uk/swan-retail-system/

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

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