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What is TSB HealthCare?

Slot IQ, created by TSB Healthcare, is an all-encompassing solution designed for overseeing patient appointments and visits, specifically aimed at public and hospital outpatient services across Canada. Since its inception in 2018, it has played a crucial role in powering LabOnlineBooking.ca, a free booking platform used by outpatient lab facilities in British Columbia, which encompasses 69 active locations linked to four health organizations within the province. Throughout its time in operation, Slot IQ has enabled the scheduling of over 4 million appointments for 820,105 distinct patients, underscoring its significant role in enhancing patient access to healthcare services. The platform's ongoing efforts to refine the appointment scheduling process continue to enhance both efficiency and the overall patient experience in the outpatient care domain. As it evolves, Slot IQ remains committed to adapting to the changing needs of healthcare providers and patients alike.

What is NextPatient?

NextPatient acts as an automation tool tailored for the front offices of healthcare facilities, effectively integrating with leading electronic health record and practice management systems to improve scheduling, patient communication, and administrative tasks. The platform grants patients round-the-clock access to self-scheduling features, enabling them to conveniently book, adjust, or cancel appointments online from any device, while ensuring that healthcare providers retain full control over appointment types and availability. In addition, it incorporates an automated waitlist that quickly notifies patients of any cancellations or openings, allowing providers to efficiently fill last-minute slots. With its digital check-in functionality, patients can complete their paperwork, consent forms, and insurance submissions online before their appointments, greatly reducing waiting times and eliminating the inconvenience of illegible paper documents. Moreover, NextPatient oversees payment processing, which includes deposits, secure card-on-file storage, and the automated retrieval of outstanding balances through secure links, thereby streamlining financial transactions for both patients and healthcare practices. This all-encompassing strategy not only enhances the overall patient journey but also boosts operational efficiency for medical offices, ultimately leading to improved service delivery and satisfaction.

Media

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Media

Integrations Supported

Integrations Supported

AdvancedMD
CareCloud
DrChrono
ModMed
NexTech Patient Portal
NextGen
Veradigm EHR
athenaOne

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

TSB Healthcare

Company Location

Canada

Company Website

www.tsbhealthcare.com/slot-iq/

Company Facts

Organization Name

NextPatient

Date Founded

2016

Company Location

United States

Company Website

www.nextpatient.co

Categories and Features

Patient Scheduling

Not specified

Categories and Features

Patient Engagement

Not specified

Patient Intake

Not specified

Patient Scheduling

Not specified

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