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What is TSM?

A field service management system is created to oversee aspects such as job cards, purchase orders, maintenance agreements, timesheets, and customer interactions, ensuring efficient operations and enhanced service delivery. This comprehensive solution streamlines processes and improves overall productivity in the field service industry.

What is Infor Factory Track?

Infor Factory Trackâ„¢ is an all-encompassing manufacturing automation solution that integrates warehouse mobility, traceability, and tools for tracking labor and time. Tailored to help businesses enhance their production workflows, it ensures precise inventory management, expedites inventory handling, monitors labor costs, and works seamlessly with Infor's industrial manufacturing platform. This solution offers essential visibility and insights necessary for evaluating expenses, improving cycle times, and fulfilling customer expectations for prompt deliveries. Infor Factory Track proficiently manages automation on both the production floor and in warehouses, overseeing processes from the reception of raw materials to the final assembly and distribution of the products. The system is equipped with modules dedicated to inventory oversight, scheduling work tasks, and tracking labor time and attendance efficiently. Furthermore, with more than 200 customizable parameters, these modules empower organizations to gain deeper insights into their labor costs and operational effectiveness. By utilizing this innovative solution, companies can enhance their workflows, allowing them to adapt quickly to shifts in the market landscape while remaining competitive. Overall, Infor Factory Track not only optimizes manufacturing operations but also positions businesses for future growth and resilience.

Media

Media

Integrations Supported

MYOB Acumatica
MYOB Exo
Oracle APEX
Oracle Access Management
Oracle Advanced Security
Oracle Analytics Cloud
Oracle Artificial Intelligence
Oracle Audit Vault and Database Firewall
QuickBooks Accountants
QuickBooks Cash
QuickBooks Commerce
QuickBooks Desktop Premier
QuickBooks Desktop Pro
QuickBooks Online
Reckon One
Urbanise Strata
Xero

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$45 per user/month

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

The Service Manager

Company Location

Australia

Company Website

www.theservicemanager.com

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/factory-track

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Industrial Automation

Not specified

Categories and Features

Industrial Automation

Not specified

Manufacturing

Not specified

Time & Attendance

Not specified

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