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What is Tailed?

Top DTC brands turn to Tailed to prevent the automatic reimbursement of fraudulent returns. Once a fraudster manages to obtain a false refund, they often share information about the weaknesses in your brand's return processes. After receiving the item, they will initiate a return and ask for a shipping label. By manipulating the return label’s address, they can redirect the package to an alternate location that is close to the original one. This fraudulent activity can trigger an automatic refund according to how your brand handles returns during the statuses of "in-transit," "delivered," or "completed." Retailers utilizing Tailed have reported a marked decrease in FTID fraud incidents. For instance, one apparel company that adopted Tailed saw its FTID rate plummet from 14.3% down to a remarkable 0%. The efficiency of Tailed's automated solutions, which conserves both time and resources, has been validated by their Fraud Analyst, showcasing the effectiveness of their system in combating return fraud. This level of innovation not only protects brands but also enhances overall operational integrity.

What is Shipway?

Shipway, a shipping automation platform, empowers eCommerce brands to streamline their operations. It efficiently handles order processing, fulfillment, returns and exchanges, customer interactions, and non-delivery report management. Additionally, users can generate and print bulk shipping labels with a single click. The software also features a customized order tracking page, providing opportunities for promoting and upselling additional products to customers, ultimately enhancing their online shopping experience. Moreover, Shipway simplifies the management of return orders by offering a DIY page with comprehensive FAQs, automated updates for customers on their return status, quick refunds, and hassle-free exchanges with product variants. This makes it an invaluable tool for brands looking to improve their service and increase sales.

Media

Media

Integrations Supported

Integrations Supported

BigCommerce
Browntape
CS-Cart Free
Convertway by Unicommerce
Increff Omni WMS
Magento
O2VEND
Quickwork
ShipEak
Shiprocket
Shopify
Unicommerce
Vin WMS
WooCommerce
Zoho CRM
eBay

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$19.99 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Tailed

Date Founded

2023

Company Location

United States

Company Website

tailed.ai/

Company Facts

Organization Name

Shipway by Unicommerce

Date Founded

2015

Company Location

India

Company Website

shipway.com

Categories and Features

Categories and Features

Order Fulfillment

Choose Shipping Service
Multi-Channel Support
Order Management
Returns Management
Supply Chain Management
eCommerce Integration

Shipping

Bills of Lading
Freight Shipping
Ground Shipping
Parcel Shipping
Shipment Tracking

Upsell & Cross-Sell

Not specified

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